jasawpm

Hey,

we’ve tried disabling the plugin – it doesn’t work.

we’ve tried disabling the theme – doesn’t work.

Database is set to utf8mb4 – doesn’t work.

Looking in to database we can see that there are entries from July of last year (2022) that are written WITH emojis, but it doesn’t show them on the front. Or better said, it shows them as question marks.

Newer comments (like this years – 2023) are written in database with question marks.

Do you have any other suggestions?

Hey, we’ve tested as per your instructions and it still doesn’t work – we still get question marks.

Best regards,

Hey,

sadly I can’t tell you what should be displayed instead of question marks. If I go into Dashboard – Reviews tab – I still see only question marks. If you see the picture I’ve attached it consists of a totally positive review but is filled with question marks.

Complete translation of the review in question is:
Super! I’m totally satisfied with the product (I’ve even ordered two products), ??, nice workers in the shop, fast, they even brought the products straight to my home, ?, anyways, only praises ????.

As you can see question marks don’t fit in to the message that the customer wanted to and are

If I’d had to guess those question marks are probably emojis.