japtralian

Hi,

Thank you for your advice.

I can confirm that when the second event happened, two of the orders were processed by PayPal.

However, when the first event heppened, two orders were processed via Stripe (credit card). Do you think Stripe also have the similar setting?

I will keep monitoring to see if the issue persists before making any changes. If the event caused by PayPal happened couple more times, I will mark as confirmed and make an change. ??

please let me know about the Stripe.

Hi, Yordan,

Thank you for your advice.
Here is the link that I uploaded the yesterday’s system file as requested. https://file.io/hOjEdzHxGkNY

our website is currently on maintenance so I could not get the up to date system report but hope the yesterday’s one helps.

Best Regards,

Hi Yordan,

Thank you for your response. Sure, I have downloaded the report but I’m not sure how to upload / attach the file onto this page.

Also would attaching the system report on public page be very risky? Our site just had cyber attack and we are very concerned of any data breach…

any suggestions of this report file sharing securely?

Best Regards,

Hi Fahad,

Appreciate for your help! I will contact to Developer but, could you show me bit more clearly about how to contact to the developer?

I went to the setting page and click on the help as shown in the image, it only takes me back to this forum… Do i need to go to plugin page?

Hi Fahad,

Thank you for the information about the contact to Developer.

The reason why I would like to have this field within product import/export is because I need to add about 10 – 20 new simple products every month. Depending on these products, I need to select “exclusive” for certain type of products because they need to be separated from Original customer order.

Instead of, going through one by one to select “exclusive” on plugin setting page, im hoping that i can set this parameter upon product import.

Hi Fahad,

My apology for confusion.

The part / Field I would like see in the product import / export is where it says “exclusive” within the attached image.

Is this possible from setting configuration or i have to contact to developer? Could you kindly advice me how I can contact developer?

Hi Fahad,

Thank you for your reply.

However, the issue has not been solved with your suggestion.

My apology if my question was not clear enough.

What I would like to do is to have this plugin field within product export / Import.

Is it possible?