janebohannon

Come on guys, isn’t there someone out there that can help me with this?

Could this have something to do with this error that I am seeing in debug mode: (): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/mysite/public_html/wp-includes/wp-db.php on line 1568 ? If so, what do I do to resolve it?

I was able to go back in and recreate the same issue and this is the message that it gives me when I try to edit the files: Could not load the preview image. Please reload the page and try again. Also, it will not allow me the choice to save it just to see if it had worked. By edit, I mean that I am clicking the edit image button below the picture and then trying to rotate it into proper direction.

• This reply was modified 7 years, 11 months ago by janebohannon.

Okay, here’s another thing, I have gone in to try once again to upload through the WP interface. Now the “select file” button will not work. It gives this as the url it is trying to link to: https://www.mysite.com/wp-admin/upload.php#

The only thing I have done was to remove a plugin that I had forgotten about in reference to pingbacks just to see if that was causing the issues.

@lsuurecmarketing, try going into your wp-config file and checking it. I found that I had to find a sample wp-config file that didn’t have any changes in it and I placed my site’s information into it in the proper places and wahla! We’re up and running again. It seems as if the plugin not only added a “dropin” plugin in the wp-content folder, it also made changes to the wp-config file and if you aren’t careful about what you delete when taking the extra added WP Super Cache stuff out, you’ll completely mess up your site. I was able to reach my wp-config through FTP.

Hope this helps you.

Jane

I am also having similar problems. I had originally uploaded the plugin with no issues. It just wasn’t working for me the way I wanted, so I ended up uninstalling it.

After uninstalling it, I kept having little issues with the site and finally noticed that there was a “dropin” plugin that was placed in the wp-content folder instead of in the plugin folder. I found out that it was part of the WP Super Cache plugin so I removed it via FTP.

Still continued having issues with caching and various items on our site not working properly. Through investigating I found that the same “dropin” plugin was back in the wp-content folder….strange.

I was advised to try and install the WP Super Cache again and then uninstall, hoping that when it did the uninstall this time, it would actually uninstall properly and pull all files with it that it was supposed. to.

Well, that was the biggest mistake ever! Now, I am like you and I cannot access my site and if I leave it as is, it is displaying my DB info and passwords, etc. I have restricted the site until a solution can be found.

I pray that someone monitors this post and we can get our situations fixed quickly! I have put a years worth of work into this site and am not ready to see it go down in flames because of a faulty plugin.

PLEASE HELP!
Thank you.

P.S.: Some of the names and the emails don’t seem to match up and just wasn’t sure if they’re bogus. Thanks.

I have contacted them. I was under the impression that the search feature was a part of WordPress admin itself as it is in every copy of it I have seen. I appreciated your trying to direct me to the support they have, but I am all too familiar with their system. Thanks for your time.

It’s not a plugin, it’s part of the theme itself.

Thanks WPyogi. That does seem to be where the problem is. I have deleted and reloaded the themes twice and each time, it still does the same thing.

Your help in narrowing down where the problem is has been awesome! I truly appreciate your assistance and the time you put in for all of us on the forum!

??

Thanks,
Jane

It did it again. Think that maybe there’s something wrong with the download file for the new theme? What’s your opinion?

Thanks,
Jane

It didn’t show this before, but now is stating that the parent theme is broken. I am going to have to reinstall both of them. After I am able to do that, I’ll let you know.

Thanks,
Jane

Okay, give me a moment.

Yes, I can log in with the twenty-fifteen active.

The other theme is Vantage and the child theme to it, Directory. I purchased theme from the site https://www.appthemes.com. I just purchased late Thursday afternoon.