jamie.wahlin

I would recommend installing an SMTP plugin to send the emails. That fixes most webhost emailing problems. Also, here’s a more complete list of solutions to common emailing problems:
https://formidableforms.com/knowledgebase/why-isnt-my-form-sending-emails/

Hi Paul,

I apologize I didn’t forward your details over to another moderator before leaving town. I’ll try to help the transition from myself to another moderator go more smoothly for other users next time I go out of town.

The vast majority of the time, this is due to the way the webhost is sending emails, or to the way the recipient is filtering emails. I would recommend going through our steps here to try and solve the problem:
https://formidableforms.com/knowledgebase/why-isnt-my-form-sending-emails/

If none of those items help, please create a ticket in our help desk:
https://formidableforms.com/help-desk/

Our support team has been working tirelessly to help resolve your issues, but they haven’t received responses from you:
https://formidableforms.com/help-desk/cc-bcc-not-working/

I hope you have some time to get back to them so we can help you get these emailing issues resolved.

Hello,

We try to keep support requests in our help desk. Could you create a new ticket there, if you have not done so already?
https://formidableforms.com/support/

You’ll get faster response times there also.

I found and reviewed your support history on our site. It looks like you have received timely responses to the two tickets you have opened. It appears that you may not have followed the troubleshooting steps our team provided for you. I would recommend that you follow those troubleshooting steps so we can help you make progress on your emailing issues.

I’m unsure as to why you feel our support has been poor quality. Could you clarify how we could do better in the future?

Also, just FYI, 99% of the time, emailing issues are caused by the webhost. If that is the case with your CC/BCC problems, then usually an SMTP plugin will resolve the problem, as Nathanael has suggested in your support ticket.

I feel terrible you have had such a bad experience with our support. Support is our number one priority and we strive to resolve problems quickly and answer questions accurately. As a team, we would like to learn from your negative experience to ensure it doesn’t happen again. Could you link me to a ticket (or tickets) where you didn’t get a response or you were treated in a way that came across as uncaring? We will make every effort to improve.

I can confirm that mailto:[email protected] is not accepted in a Formidable Website/URL field, but it is accepted in a standard Website/URL field. I would recommend creating a suggestion for this in our help desk. This will allow us to see if other users are interested in allowing this format.

To create a suggestion, visit our Help Desk:
https://formidableforms.com/help-desk/
and create a new ticket.

Thanks for letting me know. Do you have the same problem with all other plugins deactivated and the 2017 theme activated on your site?

Definitely!
https://formidableforms.com/knowledgebase/export-forms-entries-views/#kb-how-to-export

If you have additional questions about this, please open a ticket in our help desk:
https://formidableforms.com/help-desk/

It looks like the HTML for this form has been modified, or there is other invalid HTML on the page. I would recommend creating a ticket in our help desk for additional assistance with this issue:
https://formidableforms.com/help-desk/
Also, just a heads up, our support is limited to helping with bugs if you don’t have a current Pro license.

Hint: It may be helpful for you to reset the HTML for your fields:
https://formidableforms.com/knowledgebase/customize-html/#kb-reset-a-fields-html
If that doesn’t help, please create a ticket in our help desk.

This isn’t a built-in option, but it probably could be accomplished with custom code. Personally, I would try creating a custom shortcode to display the countdown.

If you have additional questions about this, I would recommend creating a ticket in our help desk:
https://formidableforms.com/help-desk/

Hello,

We try to keep support tickets in our help desk. Would you mind creating a ticket there for assistance?
https://formidableforms.com/help-desk/

Hello,

What’s the exact value you’re entering? I’ll test it out and see if it should be accepted.

What’s the exact value you’re entering? I’ll see if I have the same limitations with a website/url field outside of Formidable.