jamieblanchett

Hi there, please make sure you’re using the latest version of the PageLines updater plugin which is available from your account page at https://www.pagelines.com/my-account. I have responded to this in more depth from an email you have sent to our helpdesk.

Hi there,

When you say the preview window you mean when previewing the theme from the appearance > themes panel? If so this is correct, you need to fully activate the theme it doesn’t display through the preview window as DMS is more complex than a standard wp theme.

Once the theme is active you’re able to do all the customizing and editor via the live page on your site.

Hi there, when you make the changes on the page are you saving the options for each section before you move onto the next thing on the page? Once you’ve set up a section, you should see the rotating saving icon in the top right of the dms control panel. Wait until this has finished spinning before you save/publish.

If you still have problems please drop a thread on the free forum at https://forum.pagelines.com/forum/80-technical-support-free-version/ where a member of the tech/moderator team will be able to advise further.

See https://docs.pagelines.com/support-troubleshooting/white-screen-of-death it looks like you have exhausted the php memory.

Hi there, this sounds like you’re getting the ‘white screen of death’. This is usually caused by low php memory or a conflict with a plugin. Please see https://docs.pagelines.com/support-troubleshooting/white-screen-of-death for advice on how to correct.

Hi there, the DMS editor is Jquery based, so if it’s not loading when the plugin is active then it will be down to a script that the plugin is using which conflicts with the core code. If you disable the plugin and it then works, then this is 100% the case. Unfortunately it would be seeking an alternative plugin to provide the form.

Hi there,

PageLines creates uses LESS to dynamically parse it’s CSS, so they’ll be no CSS within the style.css of the theme. The LESS is all contained within various files throughout the theme then compiled live on the page.

To make css customizations you’ll need to use a web inspector like chrome or firebug to target the css you wish to make the changes on and then paste the new css into the custom css panel inside the PageLines DMS control panel.

Please see – https://docs.pagelines.com/customize/how-to-customize for further info.

Hi there, sure Pagelines has an overview for making css edits inside the framework, see https://support.pagelines.me/docs/customization/custom-css/

In relation to your previous code you had, you had found both the correct elements starting with .masthead, to make it effect the content-pad you would just add that class after it.

.masthead .content-pad {then your css}.

Hi there, thanks for coming back to us. I will bring the above to the developers attention.

Hi there, you can place the class for the section in front of the class for the content-pad in the css, that way the padding will only be affected for the masthead, not the other elements on the page.

1.4 has since been released, have you managed to install this update without the error?

Hi there, in the blogs and posts tab you’ll see various options of where you can place the excerpts, make sure you don’t have excerpts set to show inside the full post.

Hi there, it will be possible using css. If you get stuck with firebug check out https://support.pagelines.me/docs/customization/custom-css/ which gives you an overview on css inside the framework.

Thanks for letting us know, I’ll pass on to the developer team.

Hi the images uploaded into the feature slider also go into the media library. You can set the alt text in there for the image.