jami23

Hi @ryanhungate
Thank you for your help. I was completely missing the Action Scheduler database. Not sure how this could happen, but I was able to fix it. Thank you very much!

So, I changed the theme to the default Storefront and disabled all plugins except Mailchimp and WooCommerce, and it’s still not working.

Hi @khungate

• You mentioned making a copy and it works fine, is the copy with all plugins/theme? – Yes, it’s an exact copy, and everything is set up the same, which is very strange. I hired support from WPfixit and discussed it with hosting support, but nobody knows what could be wrong.
• When you’re testing the subscription, you’re just referring to opting into the newsletter and your Audience in Mailchimp, correct? You’re not referring to an another recurring monthly subscription plugin, correct? – I am not referring to an another recurring monthly subscription. Just email newsletter.
• What is the user level access with the email you’re testing? – Visitor/no wp role
• Are the orders marked as?completed?inside WooCommerce? – Some orders are marked as completed, and some are processing. Previously, when everything was working fine, users could subscribe to the newsletter even when the order status was set to processing. However, now, even when the order is marked as completed, users are not being subscribed.
  
  I tried disabling all plugins except Mailchimp and WooCommerce, but the issue still persists. Tomorrow, I’ll try disabling the template as well and will let you know.

Interestingly, the subscription works fine on the test site, even though it’s an exact copy of my live site.

I tried to enable support option and getting this error message https://prnt.sc/BwjMXqVQ1YDP

Below sending some of latest logs     


                 2024-11-05T00:22:40+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id 10dc52dd2798003eff3bba82d41d9e64

2024-11-05T00:22:41+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id 10dc52dd2798003eff3bba82d41d9e64
2024-11-05T00:22:50+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id a6a0de56fc95ec2bbd3fd1e674991b69
2024-11-05T00:22:50+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Single_Order starts in 90 seconds :: obj_id 229586
2024-11-05T00:22:51+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T00:22:51+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T00:22:51+00:00 NOTICE debug :: Order ID 229586 was pending and is now processing :: Array
(
[new_order] => 1
[tracking] => Array
(
[landing_site] => https://www.svgheart.com/
)

)
2024-11-05T00:28:40+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id 720f614adfbf40e8991cc23f343fb89b
2024-11-05T00:28:41+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id 720f614adfbf40e8991cc23f343fb89b
2024-11-05T00:28:46+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Single_Order starts in 90 seconds :: obj_id 229587
2024-11-05T00:28:46+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T00:28:47+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T00:28:47+00:00 NOTICE debug :: Order ID 229587 was pending and is now processing :: Array
(
[new_order] => 1
[tracking] => Array
(
[landing_site] => https://www.svgheart.com/product/smiling-donald-trump-free-svg-file-clipart-image/
)

)
2024-11-05T00:30:11+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Single_Order starts in 90 seconds :: obj_id 229588
2024-11-05T00:30:12+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T00:30:12+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T00:30:12+00:00 NOTICE debug :: Order ID 229588 was pending and is now processing :: Array
(
[new_order] => 1
[tracking] => Array
(
[landing_site] => https://www.svgheart.com/product/floral-sugar-skull-day-of-the-dead-free-svg-file/
)

)
2024-11-05T00:30:13+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id b79c926023eadf3efbcc1c5935af2763
2024-11-05T00:35:44+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id a7b792df82f3d223e5b92bf7831c65b3
2024-11-05T00:35:44+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id a7b792df82f3d223e5b92bf7831c65b3
2024-11-05T00:35:45+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id a7b792df82f3d223e5b92bf7831c65b3
2024-11-05T00:35:50+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Single_Order starts in 90 seconds :: obj_id 229589
2024-11-05T00:36:14+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T00:36:14+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T00:36:15+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T00:36:15+00:00 NOTICE debug :: Order ID 229589 was pending and is now completed :: Array
(
[new_order] => 1
[tracking] => Array
(
[landing_site] => https://www.svgheart.com/?ihc_action=paypal
)

)
2024-11-05T00:45:28+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id 81e3cb29985b59af1afd17b87a2f5b65
2024-11-05T00:45:30+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id 81e3cb29985b59af1afd17b87a2f5b65
2024-11-05T00:45:32+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Single_Order starts in 90 seconds :: obj_id 229590
2024-11-05T00:45:33+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T00:45:33+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T00:45:33+00:00 NOTICE debug :: Order ID 229590 was pending and is now processing :: Array
(
[new_order] => 1
[tracking] => Array
(
[landing_site] => https://www.svgheart.com/product/christmas-ugly-sweater-holiday-svg-file/
)

)
2024-11-05T00:50:34+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id 81e3cb29985b59af1afd17b87a2f5b65
2024-11-05T00:51:30+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T00:52:24+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id 81e3cb29985b59af1afd17b87a2f5b65
2024-11-05T00:53:28+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id c625934ac5fc5456a6629dbf65b443cc
2024-11-05T00:53:29+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id c625934ac5fc5456a6629dbf65b443cc
2024-11-05T00:53:33+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Single_Order starts in 90 seconds :: obj_id 229591
2024-11-05T00:53:34+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T00:53:34+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T00:53:34+00:00 NOTICE debug :: Order ID 229591 was pending and is now processing :: Array
(
[new_order] => 1
[tracking] => Array
(
[landing_site] => https://www.svgheart.com/product-tag/wavy-text/
)

)
2024-11-05T00:55:05+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id 40a8b78e5a5a4a08d2f8d065666b2795
2024-11-05T00:55:11+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id 40a8b78e5a5a4a08d2f8d065666b2795
2024-11-05T00:55:15+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Single_Order starts in 90 seconds :: obj_id 229592
2024-11-05T00:55:15+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T00:55:15+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T00:55:15+00:00 NOTICE debug :: Order ID 229592 was pending and is now processing :: Array
(
[new_order] => 1
[tracking] => Array
(
[landing_site] => https://www.svgheart.com/product/turkey-silhouette-thanks-giving-svg-file/
)

)
2024-11-05T00:55:51+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:07:59+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:08:25+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id b989d8bbf2f3f98aa1f46aa332802a58
2024-11-05T01:08:26+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id b989d8bbf2f3f98aa1f46aa332802a58
2024-11-05T01:08:43+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Single_Order starts in 90 seconds :: obj_id 229593
2024-11-05T01:08:43+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T01:08:43+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T01:08:43+00:00 NOTICE debug :: Order ID 229593 was pending and is now processing :: Array
(
[new_order] => 1
[tracking] => Array
(
[landing_site] => https://www.svgheart.com/product/son-of-a-nut-cracker-christmas-svg-file/
)

)
2024-11-05T01:18:09+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:18:10+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:18:14+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Single_Order starts in 90 seconds :: obj_id 229594
2024-11-05T01:18:15+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T01:18:15+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T01:18:15+00:00 NOTICE debug :: Order ID 229594 was pending and is now processing :: Array
(
[new_order] => 1
[tracking] => Array
(
[landing_site] => https://www.svgheart.com/product-category/free-svg-files/holidays-celebrations-free-svg-files/christmas-free-svg-files/page/2/
)

)
2024-11-05T01:19:46+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:20:23+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:20:40+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:21:55+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:22:16+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:22:37+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:22:54+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:23:16+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:23:35+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:23:55+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:24:20+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:25:13+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:25:40+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:26:20+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:26:33+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:27:12+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Cart_Update queued :: obj_id dc2fb54f8a21bdeb4a9bed6b7134a1c6
2024-11-05T01:27:41+00:00 NOTICE action_scheduler.queue_job :: MailChimp_WooCommerce_Single_Order starts in 90 seconds :: obj_id 229595
2024-11-05T01:27:42+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T01:27:43+00:00 NOTICE handleOrderUpdate :: order_status
2024-11-05T01:27:43+00:00 NOTICE debug :: Order ID 229595 was pending and is now processing :: Array
(
[new_order] => 1
[tracking] => Array
(
[landing_site] => https://www.svgheart.com/checkout/order-received/229594/?key=wc_order_MlD10y2sHuXb8
)

Hi @joy0114,

I resolved it by adding woosw-security in litespeed ESI nonces.
If you use also perfmatters as me, perfmatters script manager must be disabled.

Hi, okay, thank you. I think it’s related to nonces, because whenever I purge cache, it works just fine. After about 24 hours it stop working. I have tried excluding woosw-security, but it did not help. Are there any other nonces I should exclude?

Hello Michael,

thanks so much for your help. It’s working fine.

Hello Michael,

thanks for replies. I understand it’s this part https://prnt.sc/Z5cz8CXaejB6 and only thumbnails are indexed. But I don’t know where or with what code I can change it to display only full size image on the instant result page.
I am not coder and don’t understand it at all to be honest so if you can point me a little bit more detailed.

Thanks for reply. I checked only by looking at the frontend. Not sure where to check exactly Algolia instance and indexes. In Index I see this https://prnt.sc/26xm31w
I am very new to this. Can you point me a little bit.

Hi, yes I still have.

Thank you very much!

Do you have any advice please?

Hi,
thank you for reply.

This is right proportions https://prntscr.com/sw1qxn
This is from categories little bit stretched vertically https://prntscr.com/sw1kkh
This is from homepage – stretched on wide https://prntscr.com/sw1lyd

On mobile
When mobile horizontal position – stretched on wide https://prntscr.com/sw1mig
When mobile vertical position. Not much but stretched vertically https://prntscr.com/sw1okj