jamespixelbeach

https://leighandbransfordhall.co.uk/wp/book-small-hall-2021/

March 5th 2021 is the first test booking I made and it immediately caused the bug to appear. All other hours on that day cannot be booked.

• This reply was modified 4 years, 11 months ago by jamespixelbeach.

I have created a new calendar from nothing, where the days to finish at 23:59 (to avoid the 00:00 / 24:00 bug) and the problem still occurs.

If someone books a 1hr slot on a day, then people are not able to book any of the other available hours on the day.

If someone books more than 1hr on a day, then the problem does not occur.

I think I’ve found the problem…

If you look at 28th-30th October 2020 on the calendar that I originally linked.

I reset this 4 day block and recreated the available slots, I did them as batch (all 4 at the same time) so each day has been created with identical settings.

I made the bookings using the exact same details: same name, address, email address, discount coupon, etc.

28th Oct 2020 has a 3hr booking, the other slots in the day remain available and can be selected/booked.

29th Oct 2020 has a 1hr booking, all other slots are unavailable.

30th Oct 2020 has a 2hr booking, the other slots in the day remain available and can be selected/booked.

31s Oct 2020 has a 1hr booking, all other slots are unavailable.

So it appears that if someone makes a 1hr booking, it breaks the rest of the day.

Am I missing something obvious, a setting somewhere that will resolve this or is it just broken?

Thanks

I’ve reset these so there’s no point checking them now.

Like I said, not all dates are affected.
Try 25/09/20, 25/11/20. They are random dates that I picked out yesterday to test where I found there is a problem.

Yes, I’m now aware that you are better off selecting 23:59 rather than 24:00 for the day end time and I will change it when I next extend the calendar. This information was not made clear in the instructions when the calendars were created, I specifically asked the support team about this and was wrongly advised that “either is fine”.