JamesBoothroyd

Hi Tony, I can’t say I’ve suffered this issue as firstly we’re closed for Xmas/NY so haven’t processed orders since 24th Dec & won’t start again until Monday 4th Jan, also we don’t use stock management so I’d have no idea on the stock not levels not reducing. Our issues seem to lie around the 3DS & ACS page, some customers sail through fine, whilst some report the page just hangs & does nothing. I hope you get your issue resolved.

We suffer endless issues with this plugin also, I’ve reported it to ST/Trust Support & they are aware but say this third party developer Illustrate Digital aren’t the quickest to fix things. I believe a new plugin may be on its way with hosted payment pages, but when I have no idea. My problems arise with 3DS payments, some work & some don’t.. customers report that they entered their card details, click process, then nothing happens. When using the test facility, an ACS page pops up.

I had an issue similar to yours earlier this week. I think I had done too much testing, & I noticed my checkout page was broken & the debug logs noted some errors from this plugin & surely enough deactivating fixed the issue with the broken checkout page.. I was about to contact support then just thought of a couple of other things to try first.. & it cleared the issue. I reactivated the plugin, then in WP Admin head to WooCommerce > Status > Tools. Try clearing customer sessions.

I think that flushed out some session errors & the page was fine.

Many thanks for your reply & resolution. Due to a time restriction, we had to disable your plugin & work with ‘WooCommerce Product Video Gallery’s own built in zoom option. If the client needs to revert back to your plugin & is willing to pay the premium license, of course we will revert back.

Thanks for that, I’ll give it a go!

We have your adaptive PayPal plugin installed but unfortunately it has never worked; it cannot send the IPN through to the website. I once commented on the plugin support, like this one, & you said a plugin could be blocking it but we managed to deactivate everything & it still did not work. We tried to change the IPN notification link but again that didn’t work (when I open up the log it shows the IPN link of https://www.mydomain.co.uk/wc-api/WCMp_PayPal_Adaptive_Payments_Gateway/) Entering this in to the browser returns IPN failure notice. You mentioned the link should be https://www.mydomain.co.uk/?wc-api=WCMp-PayPal-Adaptive-Payments-Gateway but this returns -1 in the browser.

We are selling tickets which need to auto-send to the customer once paid for but the order currently sits there waiting to be completed. We’ve installed a Woo auto-complete plugin but it won’t fire as it is not registering a payment.

Ahh, perfect; thanks!! I was using ‘WC_Email_Vendor_New_Order’ as I am no coder so tried to ‘wing it’ by taking a guess. Where does ‘woocommerce_email_subject_vendor_new_order’ come from?

Modified working code from my functions.php should anyone else require it; sharing is caring!


function skyverge_add_customer_to_email_subject( $subject, $order ) {
$subject .= ' Customer: '.$order->billing_first_name.' '.$order->billing_last_name.'';
return $subject;
}
add_filter( 'woocommerce_email_subject_vendor_new_order', 'skyverge_add_customer_to_email_subject', 10, 2 );


Finally, the emails the vendor receive don’t provide much information. Do you have any suggestion either how the email the admin receives can be BCCd to the vendor or alternatively, provide the information to the vendor which is contained within the admins new order email? They need to be able to see customer name, address etc as we are selling tickets & they need to verify the information. Maybe a new template could be made for vendors with lines from the admin email?

Thanks for that. I have amended the code & re-added it to my functions.php file but we want it to amend the subject on the vendor-new-order email so the vendor can see the customer’s name.

Here’s how the code in the functions.php reads…


function skyverge_add_customer_to_email_subject( $subject, $order ) {
$subject .= ' from ' . $order->get_billing_first_name(); $order->get_billing_last_name();
return $subject;
}
add_filter( 'woocommerce_email_subject_new_order', 'skyverge_add_customer_to_email_subject', 10, 2 );


Gopilus – seen other posts have been responded to, please can you take a look at this one?

Custom post types not able to be selected, only custom post type showing is WooCommerce product. My code amend doesn’t work, keep them enabled or send out messages.

It picks up the WooCommerce product post type so surely they should. It also shows my custom post type when modifying the code to $args = array(‘publicly_queryable’=> true); but it won’t keep them selected.

Just waiting on the dev to reply.. it’s only been 2 months :/

Gravity forms have replied to a ticket of mine saying it is the Email Templates plugin causing this issue. It’s strange as when the emails from WooCommerce come through it is fine but when the others come through it has the paragraph tags & 4 x br tags.

Hope the dev can look at it asap.

Ok, thanks. I will see if PayPal can swap the primary & secondary receiver in the app API.

In the next plugin could you implement the feesPayer variable to your plugin so we can choose who pays the fee on chained payments? Maybe another dropdown with the options available: PRIMARYRECEIVER, EACHRECEIVER, SECONDARYONLY.

Also, we completed a PayPal transaction & there was no order details information in PayPal – is that normal? Here’s a screenshot: ?https://www.dropbox.com/s/weh3n4nkpd5hcbe/Screen%20Shot%202017-07-22%20at%2009.35.50.png?dl=0

Sorry, another thing… Is there any way to set who is the primary receiver & who is the secondary receiver?

PayPal said “the vendor should be the primary receiver” so that would make us (site owners/marketplace) the secondary receiver but your WCMP makes the admin the Primary & the product vendor the secondary – can we swap these around so the vendors become primary & the site owner becomes secondary?

I added the variable ‘feesPayer’ to line 184 of ../plugins/wcmp-paypal-adaptive-gateway/classes/class-wcmp-paypal-adaptive-gateway-payment-method.php

‘feesPayer’ => ‘PRIMARYRECEIVER’,

and this worked! I’m no coder & noticed some other PayPal variables from their API so just stuck it in to see if it worked!

Could you implement the feesPayer variable to your plugin so we can choose who pays the fee on chained payments? Maybe another dropdown with the options available: PRIMARYRECEIVER, EACHRECEIVER, SECONDARYONLY.

Also, we completed a PayPal transaction & there was no order details information in PayPal – is that normal? Here’s a screenshot: ?https://www.dropbox.com/s/weh3n4nkpd5hcbe/Screen%20Shot%202017-07-22%20at%2009.35.50.png?dl=0

Sorry again for the separate post, I have had a reply from PayPal’s MTS team – they say:

The fee distribution is set with the variable “feesPayer”.

Can this be included in your plugin? We can’t go live until we can get the vendor to cover all the fees as our admin fee is only ￡0.80.

Search feesPayer on this page: https://developer.paypal.com/docs/classic/api/adaptive-payments/Pay_API_Operation/

Also, we have now got the chained payments app approved but is still charging both parties the fee instead of the fee to the primary receiver – is this something which can be controlled in your plugin (the primary & secondary receiver & the fees)? Waiting on PayPal’s reply also.

Ok, thanks for that.

Just wondering, we managed to complete a test parallel payment but in PayPal there was no order details information on the product.

Here’s a screenshot: ?https://www.dropbox.com/s/weh3n4nkpd5hcbe/Screen%20Shot%202017-07-22%20at%2009.35.50.png?dl=0