jalluisi

Was this ever actually resolved? Because my header image still does not resize on a mobile screen. Everything else about the template seems to be mobile-responsive EXCEPT for the header image. My site is https://2015.attendicec.org.

OK – I think I have the answer. I contacted the WordPress freelancer who set up the initial 2014 site for us, and she replied as follows:

I went back over the site logs from development and found that I created a Google Analytics account (login at https://www.google.com/analytics/) with your email address as the username. I do not have a record of a password, but it can be found via the lost password function and will be sent to your email address. I double checked my top level analytics account and was able to confirm that I do not have it in my client account. In response to “Or is it possible that Jetpack Stats were not enabled when you first created the site?” This is correct, a different plugin was enabled to show the stats, called Google Analytics Dashboard, which allowed admins to see stats in the WordPress Dashboard. Someone must have enabled Jetpack in July – and disabled the Google Analytics Dashboard. Enabling Jetpack places the stats in the WordPress.com arena, rather than just www.remarpro.com.

So…Google Analytics Dashboard was NOT disabled, it was running concurrently with Jetpack. I probably installed Jetpack myself because I was already familiar with it from other sites and prefer the interface, though I don’t remember doing it. Anyway. I will try looking at Google Analytics for the older data, and I appreciate your help getting here.

There was definitely NOT another site URL, but there could have been another WordPress.com account connected to the site. It was set up by a contractor; I will contact her to see if she will help us out by filling in the form. Thanks!

Well, as I mentioned, it is a subdomain. Until this February, https://www.attendicec.org pointed to 2014.attendicec.org – so could there be stats under that? Now, the “master” domain points to the 2015 site, but from February 2014 to February 2015, it pointed to the 2014 site.

I didn’t set up the 2014 site, so I cannot say for sure if Jetpack was installed at the beginning, and I can’t figure out how to tell when it was first installed for the site. All I can see in my files on my host server is the last date the files were updated for the plugin, which was last Friday because I try to be diligent about updating my plugins regularly.

I realize that, Jeremy. I am saying that at https://www.2014.attendicec.org/wp-admin, the stats only go back to July 2014 when the site is older than that. I don’t understand why, or if there is another way I can find those older stats. Did something significant change at that time that would have caused a loss of stats before then? Or are the stats only retained for 10 months and then dumped? I just can’t figure it out.

I love a lot of things about this theme, but the header image/site title/tagline display is NOT one of them. I want to have text in the title/tagline fields so that it displays in the browser window title as well as for SEO purposes, but I don’t want it to actually display in the header because it writes over top of the header image I want to use instead. I have used Jetpack’s Custom CSS editor to make some modifications that have gotten rid of the text, but now my header image is no longer responsive. I’ve tried a few CSS edits to try to make it responsive again – including the option stated above – but so far nothing is working. (The one provided above by the theme author squishes my header image down and makes it look weird.) I’m pretty much a CSS novice so most of what I’ve been doing is Googling solutions and then cutting/pasting code, so I admit that I have no clue why some of this CSS is working/not working as far as doing what I want it to. Does anyone have any advice? The site is https://2015.attendicec.org.

I love a lot of things about this theme, but the header image/site title/tagline display is NOT one of them. I want to have text in the title/tagline fields so that it displays in the browser window title as well as for SEO purposes, but I don’t want it to actually display in the header because it writes over top of the header image I want to use instead. I have used Jetpack’s Custom CSS editor to make some modifications that have gotten rid of the text, but now my header image is no longer responsive. I’ve tried a few CSS edits to try to make it responsive again, but so far nothing is working. I’m pretty much a CSS novice so most of what I’ve been doing is Googling solutions and then cutting/pasting code, so I admit that I have no clue why some of this CSS is working/not working as far as doing what I want it to. Does anyone have any advice? The site is https://2015.attendicec.org.