Jade

Hey @purnim005,

Thanks for taking the time to share your review and feedback!

We’re thrilled to hear that you found the plugin helpful to your blog.

Have a good one. ??

Hello @9tailsapparels,

We’re so happy to hear you’re finding WPForms easy to use – we always make it a goal to keep things simple to our users!

Thanks so much for taking the time to share your thoughts, and enjoy ??

Hello @michaelhighsand,

We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hello @josueemora,

We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hi @josueemora,

We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hello @jfire1973,

Thanks for providing the URL of your site.

I checked and it looks like you have set a large left margin to the Elementor container which is causing the form not to be displayed on mobile.

Please check this screencast: https://a.supportally.com/tVTfxX

There might be a setting in Elementor where you can adjust that margin specifically on mobile which should solve the issue.

I hope this helps.

Hello @arkadiuszz,

Please try update the previous code I suggested to:

body div.wpforms-container .wpforms-form .is-focused .choices__inner, 
body div.wpforms-container .wpforms-form .is-open .choices__inner,
body div.wpforms-container .wpforms-form .is-open .choices__list--dropdown,
body div.wpforms-container .wpforms-form .choices[data-type*="select-one"] input.choices__input:focus {
    border-color: #ccc !important;
    box-shadow: none !important;
}

I hope this helps!

• This reply was modified 4 years, 6 months ago by Jade.

Hello @arkadiuszz,

Please try the following custom CSS snippet:

div.wpforms-container .wpforms-form .is-focused .choices__inner, 
div.wpforms-container .wpforms-form .is-open .choices__inner,
div.wpforms-container .wpforms-form .is-open .choices__list--dropdown,
div.wpforms-container .wpforms-form .choices[data-type*="select-one"] input.choices__input:focus {
    box-shadow: none !important;
    border-color: #ccc !important;
} 

And in case it helps, here’s a tutorial from WPBeginner on how to add custom CSS like this to your site.

Hope this helps!

Hello @esackbauer,

Usually, when you see a 403 error message, it’s most probably some file permission issue. When you have a moment, please try to modify the permissions of the files to 644 and for the folders to 755.

WPBeginner has a great tutorial on how to resolve 403 errors: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/

You might also want to get in touch with your web host and have them look at the permission of your site files and directories as this should be something they can look into.

I hope this helps!

Hello @aberow,

There might be something in the line-height of you form elements that need to be adjusted for the alignment to look correct.

Please try adding this CSS code:

input::-webkit-input-placeholder {
    line-height: normal !important;
}

And in case it helps, here’s a tutorial from WPBeginner on how to add custom CSS like this to your site. You might also want to refer to this link for some other suggestions.

I hope this helps!

• This reply was modified 4 years, 6 months ago by Jade.

Hello @michaelhighsand,

I checked your site and it looks like there is a CSS code in your theme that is adding the black dot. To get this sorted, you can add some lines of CSS to override the theme CSS which I included below:

.wpforms-field input[type=radio]:checked:before {
    display: none !important;
}

In case it helps, here’s our tutorial with the most common ways to add custom code like this.

For the most beginner-friendly option in that tutorial, I’d recommend using the Code Snippets plugin.

Hello @tshyll1998,

We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist, please feel welcome to continue the conversation.

Thanks!

Hello @josueemora,

You should be able to setup an email notification so that you will receive to your email the entries that your users submit through the forms.

We have a great tutorial on that here: https://wpforms.com/docs/setup-form-notification-wpforms.

I hope this helps!

Hello @josueemora,

I tried sending a test entry in your form but it looks like there is some other error that stops me from completing the submission: https://a.supportally.com/F2JbjZM.

As for your question about the PDF link not working, we had some cases before where the link does not work because there is something missing in the <a> tag that was used in the code or incorrect quotes ("") were used in the tag.

Kindly double check that you have something like this in your code:

<a href="https://example.com/link-to-pdf-file" target="_blank" rel="noopener noreferrer">Click here to see the PDF</a>

I hope this helps!

• This reply was modified 4 years, 6 months ago by Jade. Reason: HTML edits

Hello @jhimross,

It looks like not all of the plugin files were correctly installed or some of the files were corrupted if you recently did an update. Please login through FTP and go to wp-content/plugins/wpforms-lite. Download the entire directory for backup purposes then delete it. Once deleted log back in to your admin area and go to WP Admin > Plugins > Add New then search and reinstall WPForms.

In case the issue persists,could you please try using the steps in WPBeginner’s detailed guide on troubleshooting WordPress to see if it helps resolve the issue?