jacobsisson149

Hi I was wondering if you had any update on these issues? I’m happy to let you log in and see if there’s anything amiss with the theme.

I now have a separate analytics profile set up with the legacy code that is tracking background clicks. I still don’t see display events, which leads me to believe there must be something wrong with my settings. Do you have any insight there? Which link URL is required – the one on the individual image or the overall link for the image set?

I repositioned the google tracking code, but it still seems to not be registering even the click events. I have the new style tracking code on the site, could that be why it’s not picking up the click or display event at this point? I tried using the legacy code a while back, but didn’t see any change in the tracking of displays. Any thoughts on if I have something configured wrong at the background image level?

Unfortunately, the display event is still not showing. Do you want to take a look at some of my settings to see where the issue could lie? If so, what information would you need to see?

Thanks! I moved the analytics code up the page, so hopefully that’s the solution. You’ve been extremely helpful and I’m very grateful!

I removed one of the instances of the Google Analytics, but that doesn’t seem to have any bearing over whether the code is picking up the display event. If I understand correctly, each image needs to have a click-through URL associated with it for a display event to register, and the check box has to be checked off on the settings page, but that’s it, correct? Are there other settings that I have missed that will enable the display event?

I can see the click event, but no trace of any display events. As far as I can tell, I’ve followed all the steps that should activate the display tracking, but it still isn’t there. Background display events aren’t showing up in real-time either. Is there a specific screen shot I should send you to give you a look at my settings?

Thanks!