jackotto

They just rolled out an update today that fixes the issue. Thank you both for your help in determining the root cause, greatly appreciate it!

Thanks for your help, the issue is with the WPBakery

Hello @carolm29,

Thanks for the tips, I’ll try these on a staging site (should have done that in the first place!) and hopefully report back some good news.

Regards

System Status: https://pastebin.com/PSkPRgdz

Fatal Error Log from Today (7/25/23): https://pastebin.com/w53YCB43

We are using the Storefront theme, it is out of date on our main website, but after updating to the most recent version on a staging website, it doesn’t fix the issue. Problem lies elsewhere just not sure.

Thanks for your response and I hope we can work together to get this resolved.