Deepen

Hi,

This can be safely ignored. This was reverted back then because of not being supported in older version of WordPress. I’ll see if I can fix this in the next patch.

Hi,

Can you reach out to [email protected] regarding this issue? Pro version plugin support cannot be handled through this forum.

Hi,

Do you have authentication required when joining webinar enabled? Could you try disabling that and see if that works?

Hi @sushi_bcn

GA4 currently cannot be configured through settings page at the moment so, you’ll need to add some js code to track custom events. The event you need to catch is?window.addEventListener(‘logoutSuccess’, handleLogoutSuccess); where, handleLogoutSuccess?is the callback function where you would add your campaign or event code.

This event is only triggered when user inactive logout is a success.

Please note that inactive logout version should be above or equal to 3.1.2 for this to work.

Since you’ve reached out to us in email as well – Will mark this as resolved here. The above js event is reference to the future people incase they might need the same.

Please update to version 4.6.2 – There was a classname conflict which should be fixed in this version.

Hi,

Apologies. This should be fixed in version 4.6.2 – Please update. Let me know if the issue still persists.

Hi, currently this plugin does not support events api at the moment. There is currently no plans on this from our end but might change in the future.

• This reply was modified 2 months ago by Deepen.

Hi there,

From plugin version 4.6.0 should fix this issue. Please let me know here if not.

Hi,

As of version 4.6.0 – Plugin is now compatible with Zoom MeetingSDK version. Current version plugin uses is now at 3.8.10.

Thanks for the heads up!

Hi Rob,

Thanks for reporting this.

Judging by the stack trace, this is probably linked with pro version of inactive logout not being supportive with free version. I’ve tried to replicate but was not successful.

Can you please reach out to [email protected] in this case to escalate this? Pro version support is not allowed in WordPress forums.

Thanks for the contribution. Will add these to next update.

Hi there – this should be fixed in latest version updates so closing the issue. Please reply here or open a new thread for any new issues.

Thanks

Hi there,

Appreciate the details. I was able to narrow down the issue. This should be fixed in version 3.4.1 – Let me know here if otherwise. Thanks!

Can you paste me some screenshots of this issue so that I can understand the situation. Free version only executes ajax request if set idle duration is met – If the request fails then logout should not happen as the logout code would never run so I am not sure where to check.

Hi there, I am not sure what you meant regarding blob that plugin tries to load. Can you give more details to this?