Ivan Viyachki

Hey, Tzvetan, hope you are great today!

Thank you for your quick response! Unfortunately, our team was unable to reproduce this issue.
Our recommendation would be to record a video next time if possible, so we could see the exact steps and try to investigate and solve this.

Thank you for your time!

Ivan Viyachki

Hye Tzvetan,

I’ve made some tests with custom uploads folder and turned off “Organize my uploads into month- and year-based folders”, but could not reproduce the issue. Could you please check your uploads folder permissions?

If they are okay please give us more details, how to reproduce, and fix the issue.

Thank you in advance!

• This reply was modified 4 years, 6 months ago by Ivan Viyachki.