iugroup

I am having this issue too. There are no configuration errors but when I test the forms, the email is not sent to my inbox.

Hi there,

Thank you for your suggestion. I added that CSS and it slightly improved the top but did not improve the bottom of the page.

Also, when I copied and pasted the CSS code there is a yellow warning sign (yellow triangle with an exclamation point), that reads, “Use of !important Values of 0 shouldn’t have units specified.”

What does this mean? And How can I remove the padding/white rectangle at the bottom of the page>

Thank you!

Hi,

Yes, the update worked. Thank you so much for your help! If I want to use the plug-in on a second page (targeted to a separate audience) would it work? Or would it combine the reviews from each page?

Yes, that is correct.

Thank you! I’m looking at the website now, but I don’t see anything that can help me. Like I said, I am not a developer. I need to speak with someone in tech support or customer service. Do you know if this is possible? I don’t even know where to begin to look. It’s very confusing.

• This reply was modified 8 years, 1 month ago by iugroup.

I believe our IT manager removed the plug-in via FTP a few months ago. However, the pages that were created with the original installation were not removed. So I had to redirect them to an event page I created. It was time consuming but it had to be done.

Due to the experience I had with the old version I was wary of trying it again. I’ll definitely look at it again in the future but as of now, I am staying clear of it.

Anyway, it looks like the question is this post is answered so I will mark it as resolved.

Oh, okay thank you! So, the menu displays correctly for you?

I’m somewhat new to WordPress support and wasn’t aware there is a theme support forum.

Thank you for your help!

Hi Mark,

Yeah, I just figured out contact information is non-existent. ??

Anyway, I did some reading yesterday and came to the same conclusion (VC update). I am just not sure if I should purchase it or try to “downgrade” the WP update.

Thank you for your response. ??

I have the same thing. Did you figure out how to add the hreflang tag?

I just tried to update the WPBakery Visual Composer and there is an error message that reads: “Update package not available.”

Is this an error with the plug-in itself? OR is my version already up-to-date, which would prompt an “update not available” message?

My predecessor set-up the website and I am not quite sure what all the plug in-s are used for why the particular plug-in’s were selected. I am reading the link you posed now but I am not sure what I am supposed to be looking for.

Like I said, I am not an IT person. If you happen to have the contact information for WP customer service or tech support I’d very much appreciate it! It makes more sense to me to have tech support go in and fix the issue. I do not want to interfere with the back-end or anything under the hood.

Yes! There is something that says “visual composer.” I wish there was a way to post a screen shot on here. The website is https://www.interpretersunlimited.com if that helps?

I’m sorry, I think this is the wrong forum to post this. For some reason I cannot post this in the “Troubleshooting” forum. When I click “submit” a message pops up that reads “Sorry! You actually have to submit content.” OR something to that effect. This happened yesterday AND today in THREE browsers (Chrome, Firefox and Internet Explorer). I Tweeted the browser issue to WordPress from my personal Twitter account but there was no response.

I am experiencing the same error. I am able to edit the Yoast SEO snippet information but not the content on the page itself. For instance, text, add elements, rows, etc. The circle just keeps spinning and says “Loading..”

However, when I click on “classic mode” I can make edits. I am just not advanced enough to understand the CSS code that is in Classic Mode. However, when I update the page it renders correctly.

Does anyone have instructions of how to remove it via FTP?