Woocommerce booking

  • Resolved Reventlov

    (@reventlov)


    2 months, 2 weeks ago

    Hello,

    We are using the latest release of your plugin for a WooCommerce shop.

    Our store allows customers to purchase bookable products, which include details like date and time.

    When a customer orders a bookable product, a booking is created in parallel with the order, and the order reflects the date and time details. This process works perfectly when customers pay via Stripe—the order and booking are both successfully created.

    However, when the order is paid through Revolut, the date and time details are missing from the order, and the booking is not created. The order itself is generated, but without the crucial booking information.

    We have tested both the “Authorize and Capture” mode and the “Authorize Only” mode, but the issue persists.

    We have tried using two different booking plugins: WordPress Appointment Booking Plugin and YITH WooCommerce Booking, but the problem remains the same.

    For now, we have completely deactivated Revolut and are relying solely on Stripe.

    • This topic was modified 2 months, 2 weeks ago by Reventlov.
    • This topic was modified 2 months, 2 weeks ago by Reventlov.
Viewing 1 replies (of 1 total)
  • Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    Hello,

    Thank you for reaching out to us.

    Unfortunately, at the moment our plugin does not support this business logic.

    We are discussing adding this feature to our roadmap and will keep you posted.

    Kind regards,

Viewing 1 replies (of 1 total)
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