irongorilla

I do not have any extra chrome plugins only what is default. I will try Firefox and see what happens.

thanks

My plugin is updated to 4.3.5.

I usually use chrome, so i thought to check in Microsoft edge and the color option shows. Guess its a browser issue.

So, if I make changes in edge it should work across all browsers, correct?

thanks

I turned this plugin off and I am able to choose a color. Here

This is what it looks like with plugin activated Here

As far as set up goes I haven’t added any other plugins or modified any code.

Thanks

I’ve gone through the process of deactivating plugins one by one to find the color issue and it happens to be this one. Can I get help with this?

My theme allows to change color options from the customize screen, when Awesome Support is active it does not allow me to choose colors.

Actually I’ve tried a few different themes and I can not choose color for priority level or anything else.

I think it may be the theme, I will check with them further. I sincerely appreciate all of your help.

I currently only have three plugins active; Awesome Support, Contact Form 7 and Orbit Fox Companion(the theme said to use this, its basically for adding content to the front page which said it was updated 3 days ago. I’m planning on purchasing multiple add-ons from your site, is there anything you can think of that I can work around whatever issue this is. The theme is zerif lite, I went through several themes and this one functioned and looked the best out of the ones I tried. If you could recommend anything I would greatly appreciate it.

thanks

I just noticed it won’t let me change the color, no button or anything. What do I need to do?

Here is the screen shot?

I hope this is the correct shot

The priority that shows for the user is blank underneath the priority heading.

thanks

No I have not modified or added any code.

here is the shot of the front end ticket submission

Here is the screen shot of the settings