iridium21

resolved

Okay thank you for looking into this, Daniel. That makes sense.
It all seems to be working okay now, so it must just be a sporadic issue with our server.
Best regards
Irry

Already reviewed a few days ago, Daniel!
Thanks again for your support.
All the best
Cec

Hi Daniel, Yes you’re right the issue has gone away and the URL is looking good again! I have now taken your advice and uninstalled WP Maintenance Mode. All is well and I’m very happy with how it’s going. Thanks again. Cec

fatal-errors-2022-07-03-c8be711b54285b0e7ebda197885654a4.log Delete log

fatal-errors-2022-07-03-c8be711b54285b0e7ebda197885654a4.log (July 3, 2022 at 7:51 pm AEST)
View
2022-07-03T09:49:13+00:00 CRITICAL require_once(): Failed opening required ‘/home/salgardy/public_html/wp-content/plugins/wp-maintenance-mode/vendor/codeinwp/themeisle-sdk/start.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/salgardy/public_html/wp-content/plugins/wp-maintenance-mode/vendor/codeinwp/themeisle-sdk/load.php on line 70

2022-07-03T09:51:00+00:00 CRITICAL require_once(): Failed opening required ‘/home/salgardy/public_html/wp-content/plugins/wp-maintenance-mode/vendor/codeinwp/themeisle-sdk/start.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/salgardy/public_html/wp-content/plugins/wp-maintenance-mode/vendor/codeinwp/themeisle-sdk/load.php on line 70

Oh hi Margaret I just saw your message. Thank you!
Here’s the System Report. Fatal Error Log to follow.

### WordPress Environment ###

WordPress address (URL): https://www.craftsteading.com
Site address (URL): https://www.craftsteading.com
WC Version: 6.7.0
REST API Version: ? 6.7.0
WC Blocks Version: ? 7.8.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.30
PHP Post Max Size: 512 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.35-MariaDB
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.7.0
WC Database Prefix: wp1k_
Total Database Size: 70.68MB
Database Data Size: 45.94MB
Database Index Size: 24.74MB
wp1k_woocommerce_sessions: Data: 6.02MB + Index: 0.13MB + Engine InnoDB
wp1k_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp1k_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp1k_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1k_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1k_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_actionscheduler_actions: Data: 4.27MB + Index: 8.30MB + Engine InnoDB
wp1k_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_actionscheduler_logs: Data: 5.47MB + Index: 3.98MB + Engine InnoDB
wp1k_adss_meta: Data: 0.13MB + Index: 0.00MB + Engine MyISAM
wp1k_adsw_activities: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp1k_adsw_ali_meta: Data: 0.38MB + Index: 0.03MB + Engine InnoDB
wp1k_adsw_comments_hash: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_adsw_search_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_adsw_task_upload_images: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_adsw_variations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp1k_ewwwio_images: Data: 0.36MB + Index: 0.31MB + Engine InnoDB
wp1k_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_frmt_form_entry: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp1k_frmt_form_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp1k_frmt_form_views: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp1k_gdpr_cc_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1k_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp1k_gla_merchant_issues: Data: 3.02MB + Index: 0.00MB + Engine InnoDB
wp1k_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp1k_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_loginizer_logs: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp1k_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1k_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1k_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp1k_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp1k_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1k_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp1k_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp1k_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp1k_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp1k_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp1k_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_mailpoet_subscriber_tag: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp1k_mailpoet_tags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp1k_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_mclean_refs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1k_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_options: Data: 8.20MB + Index: 1.09MB + Engine InnoDB
wp1k_postmeta: Data: 6.52MB + Index: 7.27MB + Engine InnoDB
wp1k_posts: Data: 6.36MB + Index: 0.50MB + Engine InnoDB
wp1k_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp1k_termmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp1k_terms: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp1k_term_relationships: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
wp1k_term_taxonomy: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp1k_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp1k_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp1k_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp1k_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1k_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp1k_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp1k_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1k_wc_product_attributes_lookup: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
wp1k_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_wc_product_meta_lookup: Data: 0.14MB + Index: 0.30MB + Engine InnoDB
wp1k_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1k_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1k_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 1121
custom_css: 1
customize_changeset: 25
mailpoet_page: 1
nav_menu_item: 59
oembed_cache: 2
page: 34
post: 11
product: 102
product_variation: 1045
revision: 165
shop_order: 1
wp_global_styles: 1
wphb_minify_group: 20

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (17) ###

AliDropship Woo Plugin: by Vitaly Kukin & Yaroslav Nevskiy & Pavel Shishkin & Denis Zharov – 1.6.46
Code Snippets: by Code Snippets Pro – 3.2.0
Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.3.1
Google Listings and Ads: by WooCommerce – 2.0.1
Hummingbird: by WPMU DEV – 3.3.4
Jetpack: by Automattic – 11.1.2
Loginizer: by Softaculous – 1.7.2
MailPoet 3 (New): by MailPoet – 3.92.1
Media Deduper Pro: by Cornershop Creative – 1.5.1
Fonts Plugin | Google Fonts Typography: by Fonts Plugin – 3.0.21
Pinterest for WooCommerce: by WooCommerce – 1.2.1
WooCommerce Stripe Gateway: by WooCommerce – 6.4.3
WooCommerce PayPal Payments: by WooCommerce – 1.9.0
WooCommerce Shipping & Tax: by WooCommerce – 1.26.2
WooCommerce: by Automattic – 6.7.0
WP Crontrol: by John Blackbourn & crontributors – 1.14.0
WP Maintenance Mode & Coming Soon: by Themeisle – 2.4.6

### Inactive Plugins (1) ###

Sezam: by Yaroslav Nevskiy & Georgy Murdasov & Pavel Shishkin – 1.0.6

### Settings ###

API Enabled: –
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?

### WC Pages ###

Shop base: #6 - /
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Storefront
Version: 4.1.1
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: AU
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-07-23 23:35:57 +10:00
Options: ?
Notes: 56
Onboarding: completed

### Action Scheduler ###

Canceled: 26
Oldest: 2022-07-04 16:04:10 +1000
Newest: 2022-07-11 11:24:11 +1000

Complete: 21,335
Oldest: 2022-06-27 14:15:57 +1000
Newest: 2022-07-23 18:56:04 +1000

Failed: 63
Oldest: 2022-06-23 14:27:06 +1000
Newest: 2022-07-02 19:01:21 +1000

Pending: 5
Oldest: 2022-07-23 23:09:23 +1000
Newest: 2022-07-24 18:56:04 +1000

### Status report information ###

Generated at: 2022-07-23 20:05:03 +10:00

Hi again Support Team,
1) I’ve installed and activated WP-crontrol. Never used anything like this before, is it really okay to delete all those 37 cron events on the list I’m seeing here? It won’t break anything?

2) Also 3 of them are “events with no action”, and have a red warning sign beside them, does that sound right?
they are:
woocommerce_cleanup_rate_limits
woocommerce_tracker_send_event
wc_admin_unsnooze_admin_notes
All the best
Cec

Hi Xue yes I’m happy to leave a review because the support here is so good.
Unfortunately I took a look at the website again just now and that same problem has returned in the URL bar, so I’m about to try the fixes suggested by Daniel.

It seems to have repaired itself, so all is well.

Hey Daniel,
I thought I’d have one more try at deleting define( ‘ALTERNATE_WP_CRON’, true ); before I went any further. The first time I deleted that line, I checked the website immediately afterwards and nothing had changed, the error still showed. So I added the code back in to wp-config.php.

It occurred to me that maybe changes would take a few minutes to show up (the same way propagation can take a long time), so this time I deleted the line again and waited for a few minutes before checking, and this time it worked.

I’m very happy that the URL is looking good again, and thanks again for your support and help!

Hi Juan, well this issue seems to be resolved at last, which I’m very happy about.
I’m not sure how or why it’s resolved but it is. All I ended up doing was to deactivate the fonts plugin, clear the cache of the device with Safari that was displaying the wrong image in the Handheld footer bar, and then reactive the plugin. It all looks perfect now. ( I also followed the GitHub link you posted.)
Thanks for being so supportive,
Regards
Cec

Thank you Juan I will keep you updated on how it goes!

Thanks Daniel I’ll give it a try.

Michelle, wow, you’ve fixed it immediately. Thank you again. You’re the best.
Cec

• This reply was modified 2 years, 8 months ago by iridium21. Reason: Forgot to mark as resolved

Many thanks for your reply, Michelle.
I’m glad I didn’t run Boost with Hummingbird.
I’ve now got JP site accelerator running, without Hummingbird, and it appears to be going well. So I’d call the issue resolved.
Kind regards,
Cec