Iqonic Design

Hello,

If you have purchased the KiviCare Pro plugin, you can download the latest updated version from the CodeCanyon download section.

If you have purchased the KiviCare theme, you can update the plugin by following these steps:

1. Go to the Dashboard and delete the current KiviCare Pro plugin (the one you want to update).
2. Navigate to Appearance > Install Plugins.
3. Install the KiviCare Pro plugin.
4. Activate the plugin.

Hello,

Could you please share a screenshot of the issue you are encountering? This will help us better understand the problem and assist you more effectively.

If you have purchased the KiviCare theme, kindly generate a support request at https://iqonic.desky.support/. Our team is here to help you.

Thank you!

Hello,

You can disable doctor self-registration in the registration form by going to Settings -> General Settings -> Allowed User Role and then disabling the “Doctor Role” option.

Please refer to the attached screenshot below for guidance: https://tinyurl.com/ymaf2y6t.

Hello,

As per the current KiviCare workflow, the gender field is mandatory. In the free version of KiviCare, the source code is not available, so you are unable to disable the ‘gender’ field in the appointment registration.

Hello,

We haven’t received any response from you, so we will close this support request for now. If you have any further questions or issues, Feel free to raise a new support.

Thank you,
Team Iqonic

Hello,

We haven’t received any response from you, so we will close this support request for now. If you have any further questions or issues, Feel free to raise a new support.

Thank you,
Team Iqonic

Hello,

We haven’t received any response from you, so we will close this support request for now. If you have any further questions or issues, Feel free to raise a new support.

Thank you,
Team Iqonic

Hello,

We haven’t received any response from you, so we will close this support request for now. If you have any further questions or issues, Feel free to raise a new support.

Thank you,
Team Iqonic

Hello,

We haven’t received any response from you, so we will close this support request for now. If you have any further questions or issues, Feel free to raise a new support.

Thank you,
Team Iqonic

• This reply was modified 1 month, 2 weeks ago by Iqonic Design.
• This reply was modified 1 month, 2 weeks ago by Iqonic Design.

Hello @wcblogs87

If you want to remove the last colon from the tooltip text, you can do this by customizing the JavaScript code.
Here’s an example of how you can modify your code:

 tooltip: {
        formatter: function(val) {
            // Custom logic to format the tooltip
            return val.map(item => ${item.name}: ${item.value}).join(', ').replace(/, $/, '');
        }
    },
        

Best regard,
Iqonic Design

• This reply was modified 1 month, 3 weeks ago by Iqonic Design.

Hello @bkrull9

You can customize the border radius for just two sides by simply unchecking the link option in the border radius control. This will allow you to set different values for each side as needed.

Best regards
Iqonic Design

Hello,

We provided an update to our plugin last night. Could you check after installing the latest version and let us know if your issue has been resolved?

Thanks,
Team Iqonic

Hello,

Could you please confirm whether your website supports SVG? If not, kindly enable SVG support and check again by disabling the caching plugin.

If you have the pro version, please open a support ticket using the following URL:
https://iqonic.desky.support/

Thanks

Hello,

We will check and provide an update on this.

Thanks,
Team Iqonic

Hello,

We have checked the free version of the plugin, and it is working fine. Could you please confirm that you are using the latest versions of both the pro and free plugins?

Thanks,
Team Iqonic