ioperator

Dear Support,

I would be extremely thankful if you could help me with my issue.

Thank you very much in advance,

LG Patrick

• This reply was modified 10 months, 1 week ago by ioperator.

At this point, it would be very helpful if you could share the URL of your webpage (or some screenshots). -> it is very difficult to pinpoint the issue without looking at the problem.

I could imagine that you have a “cookie pop-up” made with Blocksy (https://creativethemes.com/blocksy/docs/modules/pop-up-content-block/)

Or maybe you have the CookieConsent Extension from Blocksy active (https://creativethemes.com/blocksy/docs/extensions/extensions-general/).

• This reply was modified 10 months, 2 weeks ago by ioperator.
• This reply was modified 10 months, 2 weeks ago by ioperator.

Dear Tania,

I am not a Complianz official – just a happy user of Complianz.

Best would be to deactivate the other Cookie-Consent Plugin (and delete it if you no longer need it). Also clear the Cache if you have installed a Cache-Plugin like WP-Rocket, WPFastestCache etc. This should fix the issue.

Here is a link to show you how to deactivate a Plugin in WordPress: https://kinsta.com/knowledgebase/disable-wordpress-plugins/

But be carefull: If you have bought a subscription (e.g. yearly payment) from the “other one” then cancel the subscription aswell -> deactivating the plugin or deleting it inside the WordPress Admin-Area doesn′t cancel subscriptions made with the company.

• This reply was modified 10 months, 2 weeks ago by ioperator.
• This reply was modified 10 months, 2 weeks ago by ioperator.
• This reply was modified 10 months, 2 weeks ago by ioperator.
• This reply was modified 10 months, 2 weeks ago by ioperator.
• This reply was modified 10 months, 2 weeks ago by ioperator.
• This reply was modified 10 months, 2 weeks ago by ioperator.

Looking forward to it. ??

THX

Hello Mike,

I am not an official Complianz-Team-Member,

I just had to deal with the same thing the last days:

This is something Google wants you to do –> If you gonna hide the ReCaptcha Badge you must add a short notice inside the userflow (e.g. a small notification on the Fom)

1.) I have added an extra field to the Elementor Form (HTML field-type) and added the HTML (see bellow).

2.) And to hide the Captcha with the CSS (see bellow) I use the free Plugin “Code Snippets” –> you could also add the CSS code under “Elementor/Custom Code” but then enclose the CSS code in style start and end tag: <style> </style).

CSS:

.grecaptcha-badge { visibility: hidden; }

HTML:

This site is protected by reCAPTCHA and the Google
    <a >Privacy Policy</a> and
    <a >Terms of Service</a> apply.

Here is the official documentation of Google:

https://developers.google.com/recaptcha/docs/faq?hl=de#id-like-to-hide-the-recaptcha-badge.-what-is-allowed

LG Patrick

• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.

Hello Jarnovos,

then I will use ReCaptcha v3 from now on when using FluentForm.

Thanks for the plugin-branch –> it worked splendidly. ?? I was able to open the builder despite the “FluentForm Recaptcha v2” problem.

THX again for your time and expertise.

LG Patrick

But the problem is: After I have “Accepted All” in the Cookie-Banner the Placeholder is still showing in the Popup and seems somehow stuck –> therefore I cannot send the Form (error-message is showing). It seems as if the reCaptcha isn′t loading when I click on the Placeholder. It behaves as if it is frozen… only when I go to the “Kontakt”-Page where I have a Form directly on the Page (also with reCaptcha) only then the ReCaptcha in the Popup is loading too.

In the Page-Builder everything seems to work as intended –> only when I visit the site with a refreshed Browser-Cache I get the error.

The only way I can interact with the Placeholder in the PopUp (accept Cookies) is when I have denied the Cookies in the Cookie-Banner in the first place –> only then I can accept them like intended via the Placeholder.

VIDEO: https://imgur.com/pAVJCQ1

• First Error Message (translation): “Security-Field must not be empty. Enter value.”
• Also look how the Placeholder is still visible after I tried to click it. (frozen)

• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.
• This reply was modified 1 year, 11 months ago by ioperator.

I backchecked and installed the Backup I made before installing Cache Enabler and Autoptomize on my LocalHost. The problem was there before I installed those plugins –> so we can rule them out.

BUT I keep those Plugins deactivated for now….

Thank you very much. It works perfectly nice.

THX for your time and expertice.

LG Patrick

Hello @aahulsebos,

first I need to thank you VERY much for your help. ??

I got almost everything working like in your example page (thx btw). Only the 2nd part with display:block!important; isn′t working. Maybe you can see my mistake. (this is the CustomCSS on the FormWidget).

If you want to take a look at my test site (i copied your example with the video): https://hardclip.at/ (password to enter = comp)

View post on imgur.com

• This reply was modified 2 years ago by ioperator.
• This reply was modified 2 years ago by ioperator.
• This reply was modified 2 years ago by ioperator.
• This reply was modified 2 years ago by ioperator.
• This reply was modified 2 years ago by ioperator.
• This reply was modified 2 years ago by ioperator.

Amazing. ?? thank you very much.

I found out what is creating the problems –> Crocoblock / JetMenu / MegaMenu / Jet-Video-Widget –> I had an embedded Youtube video in one of the Mega Menu Dropdowns. When I remove the Jet-Video-Widget from my MegaMenu the iFrame is blocked succesfully. –> It is also beeing blocked when I use the option “LightBox” in the Jet-Video-Widget which opens the video in a lightbox after mouse-click.

This feels quite good to finally found the culprit. You played a big role in this because you gave me the confidence that it is working in an Elementor envrionment + the actual iFrame Code –> therefore I looked at compatibility of Plugins –> didn′t thought an embeded YT video causes such problems but I guess that the Jet-Mega-Menu Caching (Content and CSS) could play a role in this. But that is outside of my scope…

–> is it possible to choose a custom placeholder image?

THX you are amazing. Great Support.

• This reply was modified 2 years, 1 month ago by ioperator.
• This reply was modified 2 years, 1 month ago by ioperator.
• This reply was modified 2 years, 1 month ago by ioperator.

Do i need to add a PHP filter before this can work?

is it necessary to give the iFrame a class like you did in your example

I just have a simple iFrame with the src and a little styleing

Also this Div Wrapper is missing in my code when i inspect the html –> data-placeholder_class_index=”1″

is this structure necessarry? or is this added by the Plugin?

• This reply was modified 2 years, 1 month ago by ioperator.
• This reply was modified 2 years, 1 month ago by ioperator.
• This reply was modified 2 years, 1 month ago by ioperator.
• This reply was modified 2 years, 1 month ago by ioperator.
• This reply was modified 2 years, 1 month ago by ioperator.

<iframe src="https://optiksutter.360ty.cloud/?Pano=node4&PanoFovTarget=70.0&PanoTiltTarget=0&PanoPanTarget=178.3"
    loading="lazy" style="border:none;width:100%;height:70vh">
</iframe>

I just added the loading tag =lazy” today while trying to block the iFrame during pageload. –> I will remove it for now until the problem is resolved. So the Code from now on is

<iframe src="https://optiksutter.360ty.cloud/?Pano=node4&PanoFovTarget=70.0&PanoTiltTarget=0&PanoPanTarget=178.3"
    style="border:none;width:100%;height:70vh">
</iframe>

I deactivated all the Caching and Optimization pluigns (WpRocket and Autoptimize) + deactivated EWW image optimizer. The problem unfortunatly still is present.

• This reply was modified 2 years, 1 month ago by ioperator.
• This reply was modified 2 years, 1 month ago by ioperator.
• This reply was modified 2 years, 1 month ago by ioperator.