intelahelp

Hello fmanclossi.
Could you please specify, what kind of service credentials do you have:
1) Username and password
or
2) API key
?

Please update the Watson Assistant plugin to the 0.7.8. This version addresses the issue with dialog options button functionality.

Hello ayushlinux.
Could you, please, clarify, if you’d like to display current (signed in) user name/email in the chatbot greeting, or you’d like to ask user to enter ones?

Hello Veronica,
please update the Watson Assistant plugin to the 0.7.8. This version addresses the issue with dialog options button functionality.

Please let us know if the issue persists.

Hello steady.
Could you, please, describe how to reproduce the issue?

Please update the Watson Assistant plugin to the 0.7.8. This version addresses the issue with dialog options button functionality.

Please update the Watson Assistant plugin to the 0.7.8. This version addresses the issue with dialog options button functionality.

Hello.
Could you, please, provide the relevant workspace exported as a JSON?
It can be exported with “Download as JSON” context menu at your Watson Assistant Workspaces dashboard.

Hello Luis.
Could you, please, provide a JSON snapshot of the relevant workspace? You can get one with “Download as JSON” context menu at your Watson Assistant Workspaces dashboard.

It looks like the issue is that “#test” dialog node is a child of “Willkommen” dialog node. If “bestanden” is an expected reply on “test” intent, then you can place the “#test” dialog node at the same level as “Willkommen” node is:

1) Open “#test” dialog node’s context menu and click “Move”;
2) Highlight the “Willkommen” node, and choice the “Below node” option.

Following is the updated JSON:

{"name":"test","intents":[{"intent":"sendmail","examples":[{"text":"send mail"}],"description":"send mail"},{"intent":"test","examples":[{"text":"test"}],"description":""}],"entities":[],"language":"de","metadata":{"api_version":{"major_version":"v1","minor_version":"2018-07-10"}},"description":"test","dialog_nodes":[{"type":"event_handler","output":{},"parent":"slot_7_1538658136481","event_name":"focus","dialog_node":"handler_9_1538658136481","previous_sibling":"handler_8_1538658136481"},{"type":"event_handler","parent":"slot_7_1538658136481","context":{"answer":"@answer"},"conditions":"@answer","event_name":"input","dialog_node":"handler_8_1538658136481"},{"type":"slot","parent":"Willkommen","variable":"$answer","dialog_node":"slot_7_1538658136481"},{"type":"standard","title":"Andernfalls","output":{"generic":[{"values":[{"text":"Ich verstehe Sie nicht."}],"response_type":"text","selection_policy":"sequential"}]},"context":{"private":""},"metadata":{},"conditions":"anything_else","dialog_node":"Andernfalls","previous_sibling":"node_3_1540455389320"},{"type":"standard","output":{"generic":[{"values":[{"text":"bestanden"}],"response_type":"text","selection_policy":"sequential"}]},"metadata":{},"conditions":"#test","digress_in":"does_not_return","dialog_node":"node_3_1540455389320","previous_sibling":"Willkommen"},{"type":"standard","title":"Willkommen","output":{"generic":[{"values":[{"text":"guten tag. ich bin der servicebot der vlv"}],"response_type":"text","selection_policy":"sequential"},{"time":1000,"typing":true,"response_type":"pause"},{"title":"","options":[{"label":"test","value":{"input":{"text":"test"}}},{"label":"bla","value":{"input":{"text":"bla"}}}],"response_type":"option"}]},"metadata":{"fallback":"leave"},"conditions":"welcome","digress_in":"does_not_return","dialog_node":"Willkommen","digress_out":"allow_all"}],"workspace_id":"d042b4f4-1086-4a11-82e3-6e529326dc98","counterexamples":[],"system_settings":{"tooling":{"store_generic_responses":true},"disambiguation":{"prompt":"Meinten Sie:","none_of_the_above_prompt":"Nichts von dem oben genannten"},"human_agent_assist":{"prompt":"Meinten Sie:"}},"learning_opt_out":false}

screenshot

Please let us know if it helps.

Could you, please, provide the relevant workspace exported as a JSON? It can be exported with “Download as JSON” context menu at your Watson Assistant Workspaces dashboard.

Hello!

Please clarify if the issue is still present.

Hello!

We are sorry for the delay in reply.

Please let us know if the issue is still present from your side.

Hello, do you still have this issue?

Hello, can you provide a screenshot with this message?