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Viewing 15 replies - 1 through 15 (of 22 total)
  • Thread Starter Innovation2

    (@innovation2)

    Hi,

    Tried everything we could think of including turning off all plugins. No luck. Am using cloudflare so that is the only other think that might be affecting things? Nothing has changed except the usual plugin updates. Tried it on our test site with the same result.

    Would love to use the plugin but we simply don’t have the expertise to figure things out.

    Thanks for the help. We will try again if you have a new version.

    Thread Starter Innovation2

    (@innovation2)

    Hi Hector,

    Trying to figure out how to post a png?? In the meantime here is a not-very-good text capture. If you have a support email I can send to that or you can use rsmith at the website name to contact us.

    Thanks again!

    Plugin Configuration
    Performance Nag: Inactive Log Limit: No Log Views From: Everyone Data Caching: Yes, 1 minute Data Sampling: No External object cache: No WPP_CACHE_VIEWS: No
    System Info
    PHP version: 7.3.27
    PHP extensions: Core, date, libxml, openssl, pcre, zlib, bz2, calendar, ctype, hash, filter, ftp, gettext, gmp, SPL iconv. Reflection, session, standard, SimpleXML, sockets, mbstring, tokenizer, xml, cgi-fcgi, mysqlnd, bcmath, curl, dba, dom, enchant, fileinfo, gd, i360, imagiclc imap, inti, json, ldap, exif, mysqli, odbc, PDO, pdo_mysql, PDOJDDBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, redis, soap, sodium, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, xmlreader, xmlrpc, xmlwriter, xsl, zip, ionCube Loader, Zend OPcache
    Database version: 5.5.44-MariaDB
    InnoDB availability: DEFAULT
    WordPress version: 5.7
    Multisite: No
    Active plugins: Akismet Anti-Spam 4.1.9, Cloudflare 4.4.0, Composium - WP Bakery Page Builder Extensions Addon 5.6.1, Embed Plus for YouTube Pro - Gallery, Channel, Playlist, Live Stream 13.4.2, Export media with selected content 2.1.2, Feedzy RSS Feeds Lite 3.5.2, Google News for WordPress 1.3, Google XML Sitemaps 4.1.1, Hide Featured Image 1.3.1, Jetpack by WordPress.com 9.6, Lazy Load - Optimize Images 2.3.4, Massive Addons for WPBakery Page Builder 2.4.8, OSD Subscribe 1.2.3, Redirection 5.1.1, Show IDs 1.1.6, Site Kit by Google 1.29.0, Smush Pro 3.8.4, Wordfence Security 7.5.2, WordPress Popular Posts 5.2.4, WP-Optimize - Clean, Compress, Cache 3.1.8, WPBakery Page Builder 6.6.0, WPBakery Page Builder (Visual Composer) Clipboard 4.5.8, WP Crontrol 1.10.0, WP Fastest Cache 0.9.1.6, WP Fastest Cache Premium 1.6.0, WPMU DEV Dashboard 4.10.7, Yoast Duplicate Post 4.1.2, Yoast SEO 16.1.1, You Brand, Inc. Products 1.87
    Theme: Goodnews (5.11.1) by Momizat
    Thread Starter Innovation2

    (@innovation2)

    Hi,

    We are using wp fastest cache pro for caching – There are times when it doesn’t empty the cache for weeks – had been working fine with popular posts up until this problem. Minify is turned on in fastest cache and on cloudflare.

    Using wordfence for firewall stuff – no changes.

    Just guessing but maybe an update to one of our plugins caused this? This is a busy site so I can try deactivating plugins next weekend to see if the culprit emerges.

    Thanks again – any ideas to try things are most welcome.

    Thread Starter Innovation2

    (@innovation2)

    Thanks for your reply. Will work my way through your list.

    Checked the db and both tables are empty so maybe that helps?

    Thanks!

    Thread Starter Innovation2

    (@innovation2)

    Hi,

    Just reporting in that nothing has changed ??

    Facebook is still not posting . . .

    Thread Starter Innovation2

    (@innovation2)

    Thanks for your guidance. We will have our first test tomorrow ??

    CHeers!

    Thread Starter Innovation2

    (@innovation2)

    Hi,

    Thanks for your response. We are using the free version of Yoast and there appears to be now way to take your kind advice?

    Many thanks.

    Thread Starter Innovation2

    (@innovation2)

    Hi Brian,

    Sometimes so simple ??

    Nice feature with cache enabler on the post page right under the post and status options on the right – you have a choice to clear the whole cache or just the post you are working on.

    Working like a charm!

    Thanks to everyone for the help – much appreciated.

    Thread Starter Innovation2

    (@innovation2)

    Hmmmmmm . . .

    Doesn’t seem to be clearing up. Looking more like there may be a plugin conflict.

    Any suggestions to find out if another plugin is clearing the cache would be most appreciated. I could post a plugin list if it would help.

    thanks again

    Thread Starter Innovation2

    (@innovation2)

    Hi,

    Many thanks for the ideas. Don’t know about the plugins clearing the cache – the only thing I could see in the cache directory was the autoptimize cache folder. Haven’t done anything to trigger the autoptimize cache clearing that I know of . . . we are having the same problem on another site on the same server so your clues of where to start looking are most appreciated.

    Have put the advanced snippet in the .htacess file and will watch. Next step would be to deactivate cloudflare.

    Will let you know how it goes.

    Thanks again

    Thread Starter Innovation2

    (@innovation2)

    Hi,

    Thanks for the reply. We kicked wp supercache to the curb and went with wordfence instead. Problem solved.

    Thx

    Thread Starter Innovation2

    (@innovation2)

    Hi James,

    Here is the result from our kind 1&1 host contact:

    So it did not work for me. While it took away the forbidden error, the next error is “Tinymce” is not defined.

    Any further thoughts?

    Thread Starter Innovation2

    (@innovation2)

    Update:

    Same issue with the latest edition of visual composer. It is stuck on text mode and visual does not function.

    Thread Starter Innovation2

    (@innovation2)

    Hi,

    Thx for responding so quickly.

    Turned all plugins off – twice. First time new post stayed in text mode – no visual mode available. Next round it didn’t show anything but add media. Changed theme to 2015 with same result. Using goodnews theme on 1 site and Valenti 3.2 on the other. The site that is working ok uses Suffusion.

    We have put months of work into the the site with the goodnews theme and do not want to change. Love the ideas behind 4.4 but is there a way to go back to the previous version temporarily? I have a backup but would lose all of today’s work.

    Thanks

    Followup:

    Went back 1 day on the entire server – everything worked and then updated with the same bad result. Going to have to stick with 3.41 as this update problem effectively breaks what we are doing.

    Thread Starter Innovation2

    (@innovation2)

    Thanks Matty!

Viewing 15 replies - 1 through 15 (of 22 total)