inspire

Hello, we definitely are supporting this plugin and updating it regularly. Our customers typically directly email us for support. I will reply to you via email now. “Authentication Failed” means the API credentials being used are not valid.

We will have an update pushed later today.

AMEX works, as it is in production in hundreds of woocommerce installs with us. I would check WooCommerce > Settings and make sure under CARD TYPES, AMEX is selected as being supported. I would also check with your merchant service provider, as not all provide AMEX as an option.

We are in the middle of a MAJOR update for https://inspirepay.com coming Q1 2015. The pay pages will remain free, with many new features being added in including better invoice tracking.

I’m a little confused. If you are using WooCommerce and someone uses a mobile device to purchase something on the website, it of course will be reported. They are treated like any other computer.

Not sure how I missed this question in the forum, but anyone following this thread can find the “developer account” creation link here:
https://www.inspirecommerce.com/developers/

The end point is the same for sandbox and live. Accounts that are Sandbox accounts will work out of the box with the correct username and password entered into the settings panel. Live accounts can easily be placed in text mode in the gateway, and all transactions run through them during this time will be considered test transactions.

We do service the European market. For full stack solutions (including processing), we only service accounts larger than $30,000.00 USD per month. In those markets, we handle most major currencies.

Our gateway alone, at $10.00 + 10c, can also connect to all international processors listed on the bottom of this page:
https://getdotpay.com/payment-processing/. You would need a relationship with one of the processors listed in order for the gateway to know where/how to connect.

@valiantdesign, I am sorry for the miss-communication. I see how my reply above was vague and missleading. As I wrote above, we do offer echeck through our gateway ( but not through WooCommerce at this time ). All of our literature and the free plugin shows this outside of my poorly worded answer above. Please accept my apology. We don’t have a signup fee, we don’t charge for our plugin, and we don’t have a termination fee. I don’t know how far you traveled into setting up a new account, but I assure you there will be no charge. PS, I do love your website and wish you the best in your business journey.

The gateway, along with your merchant account, will enable you to accept all card types – Visa, Mastercard, Discover and AMEX – issued from any county.

If you have any questions, you can email us directly too: [email protected] – we’re happy to help.

We do offer eCheck payments through our gateway. You will need a gateway account set up first. Feel free to email us: [email protected]

@mlbadvertising , great question. Unfortunately the scope of the question is outside of our support forum here because you’re asking about WooCommerce core logic, and not our gateway plugin logic. I have several ideas for you to get the exact support you need for this. Either email support @ inspirecommerce.com or call our office. Ask for Mark.

Would you mind emailing us directly with your business name so we can sort this out for you asap? [email protected]

Thanks

Most likely this error is occurring because you don’t have an Inspire Gateway account set up yet. Please email us: [email protected] and we can get started on opening an account for you.

Thank you