Ingenyus

Hi @codente,

The theme i’m ussing is Icelander (actually a child theme of it). I’m going to check if the issue is responsible but in the meantime here is the information you asked for:

• It happens on all beaver builder pages (not products, archives, single-posts, etc).
• When i say “open text block”, i mean a Text Editor module in Beaver Builder.

Here is my report:

` wp-core

version: 6.4.3
site_language: es_ES
user_language: es_ES
timezone: Europe/Madrid
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 1
dotorg_communication: true wp-paths-sizes

wordpress_path: /home/indrops/web/indrops.es/public_html
wordpress_size: 69,70 MB (73081760 bytes)
uploads_path: /home/indrops/web/indrops.es/public_html/wp-content/uploads
uploads_size: 112,63 MB (118097619 bytes)
themes_path: /home/indrops/web/indrops.es/public_html/wp-content/themes
themes_size: 7,47 MB (7834436 bytes)
plugins_path: /home/indrops/web/indrops.es/public_html/wp-content/plugins
plugins_size: 288,73 MB (302759224 bytes)
database_size: 53,28 MB (55869440 bytes)
total_size: 531,81 MB (557642479 bytes) wp-active-theme

name: Icelander Child (icelander-child)
version: 1.0.0
author: WebMan Design
author_website: https://www.webmandesign.eu/
parent_theme: Icelander (icelander)
theme_features: core-block-patterns, tha_hooks, widgets-block-editor, post-thumbnails, starter-content, menus, customize-selective-refresh-widgets, custom-header, webman-amplifier, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, child-theme-stylesheet, editor-style, title-tag, custom-logo, automatic-feed-links, html5, custom-background, widgets
theme_path: /home/indrops/web/indrops.es/public_html/wp-content/themes/icelander-child
auto_update: Desactivado wp-parent-theme

name: Icelander (icelander)
version: 1.7.0 (latest version: 1.7.1)
author: WebMan Design
author_website: https://www.webmandesign.eu/
theme_path: /home/indrops/web/indrops.es/public_html/wp-content/themes/icelander
auto_update: Desactivado wp-themes-inactive (1)

Twenty Twenty-Four: version: 1.0, author: el equipo de WordPress, Actualizaciones automáticas desactivadas wp-mu-plugins (2)

burst_rest_api_optimizer.php: author: (undefined), version: (undefined)
WP Password bcrypt: version: 1.1.0, author: Roots wp-plugins-active (22)

Advanced Custom Fields: version: 6.2.7, author: WP Engine, Actualizaciones automáticas desactivadas
Beaver Builder Plugin (Lite Version): version: 2.7.4.4, author: The Beaver Builder Team, Actualizaciones automáticas desactivadas
Burst Statistics - Privacy-Friendly Analytics for WordPress: version: 1.5.6.1, author: Burst Statistics B.V., Actualizaciones automáticas desactivadas
Classic Editor: version: 1.6.3, author: WordPress Contributors, Actualizaciones automáticas desactivadas
Classic Widgets: version: 0.3, author: WordPress Contributors, Actualizaciones automáticas desactivadas
Contact Form 7: version: 5.9, author: Takayuki Miyoshi, Actualizaciones automáticas desactivadas
CookieYes | GDPR Cookie Consent: version: 3.2.0, author: CookieYes, Actualizaciones automáticas desactivadas
Copy & Delete Posts: version: 1.4.6, author: Inisev, Actualizaciones automáticas desactivadas
Enable Media Replace: version: 4.1.5, author: ShortPixel, Actualizaciones automáticas desactivadas
Google Listings and Ads: version: 2.6.1, author: WooCommerce, Actualizaciones automáticas desactivadas
MailPoet: version: 4.45.0, author: MailPoet, Actualizaciones automáticas desactivadas
Maintenance: version: 4.08, author: WebFactory Ltd, Actualizaciones automáticas desactivadas
Safe SVG: version: 2.2.2, author: 10up, Actualizaciones automáticas desactivadas
Smush: version: 3.15.5, author: WPMU DEV, Actualizaciones automáticas desactivadas
WebMan Amplifier: version: 1.5.10, author: WebMan Design, Oliver Juhas, Actualizaciones automáticas desactivadas
WooCommerce: version: 8.6.1, author: Automattic, Actualizaciones automáticas desactivadas
WooCommerce Multilingual & Multicurrency: version: 5.3.5, author: OnTheGoSystems, Actualizaciones automáticas desactivadas
WP-SCSS: version: 4.0.2, author: Connect Think, Actualizaciones automáticas desactivadas
WP Menu Cart: version: 2.14.2, author: WP Overnight, Actualizaciones automáticas desactivadas
WPML Multilingual CMS: version: 4.6.9, author: OnTheGoSystems, Actualizaciones automáticas desactivadas
WPML String Translation: version: 3.2.9, author: OnTheGoSystems, Actualizaciones automáticas desactivadas
Yoast SEO: version: 22.2, author: Team Yoast, Actualizaciones automáticas desactivadas wp-plugins-inactive (3)

All-in-One WP Migration: version: 7.81, author: ServMask, Actualizaciones automáticas desactivadas
All-in-One WP Migration Unlimited Extension: version: 2.55, author: ServMask, Actualizaciones automáticas desactivadas
Really Simple SSL: version: 7.2.3, author: Really Simple Plugins, Actualizaciones automáticas desactivadas wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1691
imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 50M
upload_max_filesize: 50M
max_effective_size: 50 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 122 MB
imagick::RESOURCETYPE_DISK: 1073741824
imagick::RESOURCETYPE_FILE: 768
imagick::RESOURCETYPE_MAP: 512 MB
imagick::RESOURCETYPE_MEMORY: 256 MB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.55.0 wp-server

server_architecture: Linux 5.15.0-71-generic x86_64
httpd_software: Apache/2.4.57 (Ubuntu) mod_fcgid/2.3.9 OpenSSL/3.0.2
php_version: 7.4.33 64bit
php_sapi: fpm-fcgi
max_input_variables: 1000
time_limit: 300
memory_limit: 1024M
max_input_time: 300
upload_max_filesize: 50M
php_post_max_size: 50M
curl_version: 7.81.0 OpenSSL/3.0.2
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
current: 2024-03-07T11:08:40+00:00
utc-time: Thursday, 07-Mar-24 11:08:40 UTC
server-time: 2024-03-07T12:08:37+01:00 wp-database

extension: mysqli
server_version: 10.11.2-MariaDB-1:10.11.2+maria~ubu2204
client_version: mysqlnd 7.4.33
max_allowed_packet: 134217728
max_connections: 200 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/indrops/web/indrops.es/public_html/wp-content
WP_PLUGIN_DIR: /home/indrops/web/indrops.es/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 1024M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Sin definir
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

If you want, I can create a user for you so you can see for yourself.

Hi,

I’m having the same issues as above but with some events (not necessarily “Recurring Events”) and aparently is random. No errors on logs… I’m a bit lost with this. And versión 6.0.2 too.

This is just a temporary fix but you can try to edit the file “/wp-content/plugins/event-tickets/src/Tribe/Editor/Compatibility/Tickets.php” and search for the content between lines 36 and 42. It should look like this:

$post = get_post();
if ( $post instanceof WP_Post
	 && class_exists( '\Elementor\Plugin' )
	 && \Elementor\Plugin::$instance->documents->get( $post->ID )->is_built_with_elementor()
) {
	return $content;
}

Replace it with this:

if ( $post instanceof WP_Post && class_exists( '\Elementor\Plugin' ) ) {

	$element = \Elementor\Plugin::$instance->documents->get( $post->ID );

	if ( $element && $element->is_built_with_elementor() ) return $content;

}

I’m trying now and looks like it works.