ingasupranovich

@jcvangent thanks for the update!

@jcvangent can you please mention your Facebook page id or send a link to it?

Hi, @jcvangent
Thanks for sending these notices.
We will investigate the cause and deploy a fix

Hi, @tzurko
Can you please specify what is your website where the chat widget is installed?
Please attach a link

@gtcdesign, can you describe what exactly did you try to do?
You can start with these recommendations> have cookies turned on, or modify your mod_security settings, or do not use mod_security

that’s most likely will solve the issue

Hi, @gtcdesign
I believe this is a problem with the settings of the web hosting.
Please check these two topics, there are a bunch of recommendations.
You can try to disable ModSecurity.
https://stackoverflow.com/questions/28090737/not-acceptable-an-appropriate-representation-of-the-requested-resource-could-no

https://www.webfulcreations.com/how-to-fix-an-appropriate-representation-of-the-requested-resource-could-not-be-found-on-this-server-this-error-was-generated-by-mod_security-error/#:~:text=%E2%80%9CAn%20appropriate%20representation%20of%20the,browser%20have%20disabled%20your%20access.

@avantiprodu, glad it works for you!

@avantiprodu, in that case, better use the Quick Question widget as it allows up to 11 answers

@avantiprodu, please watch it https://www.loom.com/share/2a39fcb7eaa742c599bd8b11a6b6920f

@avantiprodu, this is not an answer this is the name of the option,
for example
1. Add text widget with some text ‘How can I help you?’
2. Add buttons like ‘Learn About Services’, ‘Contact Us’, ‘Send Offer’
3. Each of the buttons would be linked to its own dialogue.

So the user clicks on the button and follows a certain flow.

@avantiprodu, you can change your Welcomer dialogue as needed. Add text widget + buttons or add Quick Question with multiple responses.
https://monosnap.com/file/wjvFJjaysvmIeHFmsbdNxhwRHNqhae
https://monosnap.com/file/DOYANOL5yAfPrg5Evc99zIGSChDckB

@avantiprodu, the error is unrelated to the connection of chat widget, this is related to Fan page settings. You can just follow the instructions to fix it.

As for the rest, the dialogue is linked to the chat widget, this is working.
What else do you expect to see?

@avantiprodu, yes
The “dialogue” created in MM can be used for multiple entry points like for Send Message button (which is located on the fan page), website chat, Facebook ads, SMS (available for US).
So you have one flow that could be re-used across channels

@avantiprodu,
Here is the way you can choose the dialogue, https://monosnap.com/file/g1OS1DgO1UkLE520DX79CyXvEWUhK5

The dialogue with the name ‘Facebook Page Welcomer’ is linked to Send Message button on your fan page. You can just choose it in the dropdown.

Hi, @avantiprodu
Yes, it is possible to run the same bot on the Facebook Fanpage and the Website.
You can do all the set up by using the web app https://app.mobilemonkey.com/

On the other hand, you can use Wp-Chatbot, which will inject the script into your website.
But to use the same bot, you have to go to web app Chat Starters -> Website chat -> edit an existing instance of website chat -> link to the required dialogue.

Let me know if you have any quetsions