infotology

Hi Philipjohn,

Thanks for your response. The site is working now because I rolled back the EM plugin from version 5.5 to 5.4.4. The error occurs with the update to version 5.5.

regards,
Linda

Hi Angelo,

I did not observe any browser errors or page loading errors. The error was replicated on different machines in both IE10 and Firefox.

I won’t be able to usefully enable wp_debug until I set up a test site and then I can replicate the site conditions at that time from a backup. Thankfully, the site is now running EM 5.4.4, which is working, as this allows me to focus on getting the site ready for formal launch in 3 weeks. I appreciate your support and I shall try to create a window this weekend to set up the test site with EM 5.5 active.

regards,
Linda

Hi Marcus,

Thanks for getting back. The problem only occurs with the EM calenders. I don’t have any other calendars active on the site.

On the Events page, I use an events list and this works fine – no problems. I use the EM calendar widget on the front page and on the right sidebar of every page. When i updated to 5.5, the EM calendar widgets stopped showing any events. As a check, I went to the EM settings and changed the Events page to show as the EM large calendar and when I viewed the events page, the large EM calendar did not show any events. I switched back to list and the events page listed events as normal. I also switched out the EM widgets to the EM List widget and this listed the events properly, but still nothing on the EM calendar widgets.

After trying various tests for plugin compatibility, I rolled it back to 5.4.4, which is where it is at just now and the Em calendar widgets are working again.

I will try to make time to create a test site and experiment with the configuration to see if it reveals any clues, but time is not on my side just now, so I am sort of hoping that by the time I get the test site up, you will have spotted the issue. The site is at https://www.rbwf.org.uk and if you have any ideas or any other questions, please get back to me.

regards,
Linda

Active Plugins

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Akismet
Events Manager
Formidable
Google Analytics for WordPress
Meta Slider
Piklist
s2Member Framework and s2Member Pro
Social Sharing Toolkit
Wordpress Helpers
Wordpress SEO

WordPress, plugins and themes are all latest except EM which is back to 5.4.4

Theme is Responsive Pro with Responsive child theme.

Thanks Angelo,

I did not check for theme conflict as it was working when it was first installed on the default theme and has since been used with Woo Canvas and now with Responsive Pro with Responsive child theme. It only stopped working when I updated to 5.5 and now works again when I rolled back to 5.4.4.

It is possible that the update is conflicting with the theme, but it would only be changes in the update that are generating the conflict. The site is live and undergoing development at the same time and major changes can only be made overnight and at weekends to ensure continuity of availability. It has just been changed to a multisite environment although Events Manager will only be on the primary site.

I am working to a deadline and as it is working just now, I am going to hold off updating Events Manager until I can set up a test site and load it up, or until a new update to the plug-in arrives.

If you have any suggestions where the fault is, I would appreciate it and I shall investigate.

regards
Linda

I have just rolled back the wp-content/plugins/events-manager folder to 5.4.4 and it is working again. I am now being offered the update to 5.5 again, but I am going to hold of to see if this is a bug that can be fixed. I don’t think I can mark it as resolved, as I have only rolled back to the previous version.

Can someone help with this please?