Infolinks Team 1

Hi Jacob, this is Pamela from Infolinks. Infolinks isn’t a malware so we never come onto your site without permission. You have to physically place our code on your site for it to work, as we’re not on your computer either. Did you recently purchase this site? Maybe the previous owner used Infolinks? Otherwise it could be an issue of fraud, in which case I suggest you write to our Customer Support Team so we can figure it out and have it stopped right away. You can contact them at [email protected]. Best of luck!

Hi there, this is Pamela from Infolinks. Our Support Team should be able to help you with this question. Write to them for assistance at [email protected]. Good luck!

Hello,

This is Itai from Infolinks. I’m sorry to hear that the Infolinks ads are not showing up on your website. Our customer support team will happy to help you with any integration issues you might have and is always ready to help. Please feel free to contact them at [email protected].
Thanks!
ItaI

Hi Deby, this is Pamela from Infolinks. Have you spoken to our Support Team? If not, please do send over an email so they may assist you. They can be reached at [email protected]. Best of luck!

Hi there, this is Pamela from Infolinks. I’m sorry for your frustration. It seems though that you have not disabled your Infolinks account. Please write to our Support Team at [email protected] and let them know you would like to cancel your account and why, and they will be able to assist you. InFrame won’t show up after your account is disabled, though it is showing up now as it seems that your account is still active. Sorry it didn’t work out, best of luck.

Hi Salomon, this is Pamela from Infolinks.

The Infolinks off tag turns off the script so you should put it just before the section of text in which you do not want ads. You should put the Infolinks on tag when you want to turn the script on again (when you want ads to appear).

For example, with these tags the content will have ads:

<!–INFOLINKS_ON–>
CONTENT
<!–INFOLINKS_OFF–>

With this combination of tags the content will not have ads (but anything after the on tag will have ads):

<!–INFOLINKS_OFF–>
CONTENT
<!–INFOLINKS_ON–>

**If you’re using the WordPress platform, add an On Tag at the beginning of a post, and an Off Tag at the end of the post to have the same effect.

Hi Craiglee, this is Pamela from Infolinks. I’m sorry to hear you’re having issues with the plugin. Please write to our Customer Support team at [email protected] for assistance. Thanks and happy blogging!

Hi Cosmobosco, this is Pamela from Infolinks. I don’t believe there is a zip file that needs to be uploaded. You just have to download the plugin. For more specific instructions, please visit the link below.

https://www.infolinks.com/support/resources/infolinks-integration-guide-wordpress

If you should need further guidance, feel free to write to our support team at any time, at [email protected].

Good luck and happy blogging!
Pamela ??

Hi pranshavs, this is Pamela from Infolinks. I’ve responded to you in another post, but just to reiterate, our plugin is just as easy to uninstall as it is to install. Make sure you’ve properly uninstalled, and also please check to see that you didn’t integrate the Infolinks script into your site’s source as well. That would explain the ads showing up.

Our customer care is extremely diligent and always ready to help. They respond to all queries within 48 hours and will surely help you further with this issue if need be.

Thanks,
Pamela

Hi Pranshavs, this is Pamela again from Infolinks. I’m sorry to hear that ads are still showing up after you’ve removed the plugin. You may have also integrated the Infolinks script manually into your site’s source, which would explain why the ads are showing up. Also, our customer support is always ready to help and responds to all emails within 48 hours. If this continues, please contact them.

-Pamela

Hi DJ, this is Pamela from Infolinks. We have a WordPress plugin to make integrating Infolinks into your site even easier! Follow the link below to download the plugin and for more information.

https://www.infolinks.com/support/resources/infolinks-integration-guide-wordpress

Happy blogging!
Pamela ??

Hi Kova,

This is Pamela from Infolinks. We absolutely have a way for you to remove Infolinks from your site if you believe that it’s not a good fit. You can email our support team, [email protected], and they will assist you with this issue.

Thanks and happy blogging!

Pamela