info2grow

Thanks Mike, still having the issue and WPEngine is blaming it for causing 502 errors when we try to access the Dashboard or Updates in the backend.

Maybe these screenshots might help?

https://p5.zdusercontent.com/attachment/48506/3pWevPNvHcZ8OqcEiQELdHt44?token=eyJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2In0..8Of-Lhy4VlUx6aAaJAdeTw.k6lREmsjLz_w3q-IXrHUr8rL9OQlZkRORNQsJTtkA77ZM_lArbckUZayImxY-smYRCroRJKueOrQ11fxEfD1NwYar3K_jA7ZAn3URlKoZa2-rGifuJKOZBfVVEjctnEJqfNZBmPNrtnrZ4PKDawByLKGrD72DoFN3JDm9oQN9yxByiRAqpzPLfdyLhdIUbqzTs4JXbuc9idDV5NPWEgE9VgeYyIkHqUG9lhfVHj8zYvaAU6iK-9UQd7JzDHI5wFxR3azR2PbpeGhl6_L3tLb7tDLMpD1asGowEi5o1PxQzo.gVUz66Itx39-pCJpkwhMIw

https://p5.zdusercontent.com/attachment/48506/GncYCt7sYFpwQsfjwIm39SmlM?token=eyJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2In0..bqR72qad1q55V_Q7xmJo6Q.Ip3ovA9co9NubFLzP_LSFRzLc7q-hh7CvDo0S86EUOGV9LfXDrJdnNUt6tVp5TmmAt28c4njWhszwvfF0a3f6qlNCicJTLSkm9vYsbJC_Ry4ppkJ9Jx-_fZ787Yw_JODin70quw–gWtWc7-cwUox1kcrf_E5SPChbhoHikLKeuVVQgxYKpQSwKR_tnAG5GOapzN4dcQMcd2KqjoYQ-Sd9Tq3_cx_snQBKrnq1i0k6NT1qMNK_GMt53cudClvFlh7Nkg0uqQ-QRC2zSgQiQ3MoZ5SBhIvih8dDRRICvNQ8k._sRlRR6sRFvoDHBA_umMig

We also use Mailgun and the Mailgun for WordPress plugin to send mail. Trying to follow all recommendations to make this system work. Would welcome more tips

• This reply was modified 7 years, 9 months ago by info2grow.

We have 2500 users. Since these users are a mark of success for our clients and we want that number to grow we would be happy to pay for a more scalable alternative/upgrade. However typically the largest group is approx 500 graduates of the course.

I did some database optimization/autoload reduction/plugin audits and it seems to be working better. Just curious is it necessary to query all the users even though only a subset/group is being requested? I believe you use Select2 for input fields so that shouldn’t be an issue.

We do have approx 90 groups though as we use a group to separate each intake of students to a course. Hopefully that isn’t the issue as this will grow as well.

Finally we host with WPEngine in the hopes it allows us to scale.

Does this plugin require a paid version of the base plugin to work? I haven’t seen that mentioned elsewhere.

I would like to know this too!

Any updates on this?

This should be baked into all pdf viewers that use iframes https://gist.github.com/aarongustafson/1313517

The custom php we made did not actually fix the issue and I can confirm it still happens in the fresh, unchanged v1.2.2. No tracking image in the email (or on the server). Seems the plugin is trying to put the tracking image in a new folder in the root of the site (outside of wordpress). This may be a permissions issue.

We host with WPEngine btw.

Still having the problem with the latest version. Could be a permissions issue as your plugin is trying to copy the file to it’s own directory in the root of the site.

eg. https://www.mywebsite.com/track/e/o/2/track-log.png

Perhaps this could be bypassed by staying in the WordPress install?

eg. https://www.mywebsite.com/wp-content/uploads/track/e/o/2/track-log.png

Thanks Mike, I will test on our staging site by disabling things and post my findings here.

I should probably mention that the send to groups worked just fine for us for years until Jan/Feb 2017 (no problem with the basic setup and using Bcc).

Try going to settings/Email Users and set the BCC Limit to 1 (use To: field).

This will send a separate email to everyone in the group.

I think there’s something wrong with the BCC code when sending to groups.

Try going to settings/Email Users and set the BCC Limit to 1 (use To: field).

This will send a separate email to everyone in the group.

I think there’s something wrong with the BCC code when sending to groups.

Try going to settings/Email Users and set the BCC Limit to 1 (use To: field).

This will send a separate email to everyone in the group.

I think there’s something wrong with the BCC code when sending to groups.

Updated code email-tracker/model/TrackEmail.php:

I update the path on line 21
$this->rw_url_email_open = ‘/wp-content/uploads/track/e/o/’;

And added code to copy the image over on line 114

public function get_track_code($email_id)
{

$structure = ‘/track/e/o/’.$email_id.”/”;

$upload = wp_upload_dir();
$upload_dir = $upload[‘basedir’];
$upload_dir = $upload_dir . $structure;
if (! is_dir($upload_dir)) {
if(!mkdir( $upload_dir, 0777, true )){
echo ‘Failed to create folders… ‘. $structure. ‘<br>’;
}
}

$plugin_file = get_site_url().’/wp-content/plugins/email-tracker/images/tack-log.png’;
$log_file = $upload_dir.”/tack-log.png”;

if (!copy($plugin_file, $log_file)) {
echo “failed to copy $plugin_file to $log_file…<br>”;
}
return “rw_url_email_open.$email_id.”/tack-log.png”‘>”;
}

Keep in mind the plugin code has a typo on line 116 where it refers to the image as “track-log.png” when the file is actually named “tack-log.png”