fooplugins-support

Hi Bojan,

You can change the item text to the language you wish, navigate to wordpressadmin > foobox > settings and scroll down to the count message at the counter section.

Hi @olgayoga

Looking at your page, there are a few javascript errors that could be the cause.

WP 5.5 included a major update to jQuery which a lot of plugins use, so one of those plugins could be causing a jquery error which will then in turn cause FooGallery to not load. More info: https://wptavern.com/major-jquery-changes-on-the-way-for-wordpress-5-5-and-beyond

Things you can try immediately: goto FooGallery Settings -> Advanced Tab and enable ”
Custom Ready Event” which gets around jquery ready errors caused by other plugins. You can also try deactivating the cache plugins you have installed to see if this solves the issue.

Hi Pwitter1,

1. It seems you are using the free version. To access the look and feel tab, you need to download and install the Foobox Pro version. However, for testing Foobox Pro features, you can also activate the 7-day Foobox Pro free trial. For a comparison between the Free/Pro version and how to activate the Foobox Pro free 7-day trial, please visit: https://fooplugins.com/foobox/foobox-free-vs-pro/.

2. That’s odd. The images were opening in the Foobox Lightbox when I checked your gallery for the first time. Are there any changes you have made recently? Apart from enabling Foobox, also try enabling full-size image feature in the gallery settings as shown in the screenshot at https://monosnap.com/file/yp6HlKUWD4oC37iy2qEKq4QcgQx1kl.

Hi Pwitter1,

1. Regarding the look and feel tab, I was referring to the look and feel tab in the Foobox setting at wordpressadmin->foobox->settings as shown in the screenshots below:

https://monosnap.com/file/uk1jpdcwcPpsp3LojNifDqYKeKUVb3.
https://monosnap.com/file/hCJ4PXLoOyTOSigzxIhlGgPNVjDRG6.

2. I have also looked at your gallery in the page at https://u4o.222.myftpupload.com/gallery-01-2/. It seems that you have changed the settings for your gallery and the images are not opening in the lightbox but opening in a new tab. Could you try re-enabling Foobox at the gallerysettings->general as shown in the screenshot below so that we can have a closer look at the close button?

https://monosnap.com/file/iU0DmPVI9RLP5Ege8QuET5feIf3RjW

Hi gamejump,

To link images with URL, go to wordpressadmin->foogallery->galleries, edit the gallery you want then navigate to gallerysettings->general. You can then enable the Custom URL feature as shown in the link at https://monosnap.com/file/UYsRk9yBmH0FXf0vPwZN2NDYRTqrUF.

However, for the images added to the gallery, you can click the icon to access the image setting as shown in the link at https://monosnap.com/file/l7Dcv5OOiGlrpO89dTMJ9RhUAiOgSr.

You can then add URL at the custom URL and select a custom target to open the image in new tab or the same tab in the image settings as shown in the link: https://monosnap.com/file/nssjYyHKUo0XPVvC0alKCArcYTvtX0.

Hi implode,

Marked as resolved.

Regards.

Hi implode,

Sorry for the previous response. I hit send too soon.

WP 5.5 included a major update to jQuery which a lot of plugins use, so one of those plugins could be causing a jquery error which will then in turn cause FooGallery to not load. More info : https://wptavern.com/major-jquery-changes-on-the-way-for-wordpress-5-5-and-beyond.

Things you can try immediately :

1. Go to FooGallery Settings -> Advanced Tab and enable ”Custom Ready Event” which gets around jquery ready errors caused by other plugins.
2. Try clearing your gallery cache when you go to wordpressadmin->foogallery->settings, navigate to the general settings and clear gallery HTML cache and CSS optimisation cache.
3. Try also disabling cache plugins you have installed or the CSS and JS optimisation features in their setting.

Let me know if the above troubleshooting solved the problem. If problem persists, for us to be of further help, we would require login credentials and url link to your admin page so that we can have investigate further from the backend. For security and privacy, you can send us your login details to [email protected].

Hi implode,

Can you provide a link to a page with a gallery?

WP 5.5 included a major update to jQuery which a lot of plugins use, so one of those plugins could be causing a jquery error which will then in turn cause FooGallery to not load. More info : https://wptavern.com/major-jquery-changes-on-the-way-for-wordpress-5-5-and-beyond

Things you can try immediately : goto FooGallery Settings -> Advanced Tab and enable ”
Custom Ready Event” which gets around jquery ready errors caused by other plugins.

Hi Pwitter1,

There are three settings that can help you achieve what you want when you go to wordpressadmin->foobox->settings and navigate to the look and feel tab.

1. To remove the frame display, you can enable the flat feature at the theme setting.
2. To place the arrows inside the frame, you can also select the metro feature at the theme setting.
3. You can select the black color at the color scheme setting to change the frame to black.

To remove the arrows if you have chosen a theme that displays them on the side, you can add the code shown below to your theme’s additional/custom CSS area or in the CSS area of your gallery setting.

.fbx-prev, .fbx-next{
display: none;
}