infinimediainc

check the file permissions, it must be almost 644.

you have 2 alternatives,

change the upload size limit on your php.ini
https://stackoverflow.com/questions/2184513/php-change-the-maximum-upload-file-size

or configure PressBackup to use a server folder (services tab), and then upload the backup to that folder via FTP.

Hope this helps!

Hey Alex.

follow this steps:

Download the backup file from the store service. i.e.: if you use PressBackup storage service, login in to your account at pressbackup.com and select the file to download.

Extrat the files from the backup with your favourite zip program.

Via FTP, replace the folders from wp-content with the extracted from the backup.

This must fix your problem, but if the problem persist you must restore the database too. On the backup file there is a database.sql, import it with phpmyadmin (accessible via cpanel or similar),

Hope this help.
Regards

Did you receive any error message?

On the status bar, what task is mentioned: “creating xxx backup” or “sending backup xxxx” ?

When you select to download a backup, after the backup is made, you will receive the normal browser popup to open o save the file.

If you do not receive this popup, then the backup creation process fail, and a error message will appear in the page.

If you want to store the backups on your server, select and set “server folder” option on the service tab.

Hey!

This bug and others were fixed on the version 2.2.1

Sorry for the inconveniences

Hi

PressBackup 2.1 has the fix for “class not found” errors.
Also “Could not create a Cron Job Backup” is now a warning and not an error

HTTP loopback connections are needed to run WordPress “crons”. But there is a workaround for some users:

install and configure the plugin normally. After wizard configuration check if the automatic first backup it is made. if not, go to compatibility tab and set medium for “background process creation” and try to create a manual backup.

This is a server configuration issue.

Check that PHP has permissions to use /tmp folder or ask your hosting service about this.

Regards

what version of the plugin are you using?

This bug will be fixed on version 2.0.1

to solve it now, you must edit

/wp-content/plugins/pressbackup/.core/framePress.php

and reaplce

$$core_libs_var[ $i ] = $FP_CONFIG['prefix'] . $core_libs[ $i ];

with

$$core_libs_var[ $i ] = $FP_CONFIG['prefix'] . $core_libs_var[ $i ];

on version 1.6 the line # is 113
on version 2.0 the line # is 109

Please, submit a request on https://support.infinimedia.com/anonymous_requests/new

Follow this steps:

1) Rename your backup as: hd-backup_7-5-3-1_1234567891234.zip

2) Upload it via FTP to some folder on your server

3) on Pressbackup go to service tab

4) select localhost option and set your folder path

5) on Pressbackup’s dash page select “other sites” tab from backup list, you will see your backup there

6) use backup restore option.

quantaweb, there is something, a plugin or a htaccess rule, removing the brackets from the URL causing the error. BulletProofSecurity does it, so it is incompatible with Pressbackup.
Please try deactivating some plugins to test if that solve the problem.

rwilki, Please install the old version and test if that fix the error, otherwise your are in the same problem as quantaweb

Hi J,

Are you restoring the file directly from Dropbox? or are you using the upload option?

regards

Hi

Please try this:

https://www.yourdomain.com/%5Bsecret folder]/?fargs[]=testing

Ff you get the same error, there is something blocking the brackets [] in the URL

A known plugin called “BulletProof Security for WordPress” block brackets creating special rules on .htaccess file