imkevz

I just found out that the issue only happens when the “Apply store credit on checkout after tax and shipping.” is ticked at the Store Credit Settings.

I have the same issue here’s my log:

---- Report: 2021-06-04T04:54:02+00:00 ----

Exception: PixelCaffeine\Admin\Exception\FBAPIException

--------------------

Message: Failed to create custom audience on your facebook account.

---- Context ----

{"code":400,"$_REQUEST":{"ca_name":"Availed From Stress To Joy","ca_description":"","ca_prefill":"yes","ca_retention":"180","ca_include_url_condition":"i_contains","ca_include_url":"from-stress-to-joy","ca_exclude_url_condition":"i_contains","ca_exclude_url":"","_wpnonce":"a14d6626ca","_wp_http_referer":"\/wp-admin\/admin.php?page=aepc-settings&tab=custom-audiences","action":"aepc_add_custom_audience"},"request":{"endpoint":"\/act_2308944795840225\/customaudiences","method":"POST","auth_token":"********************qKw0p","parameters":{"name":"Availed From Stress To Joy","description":"","prefill":1,"rule":"{\"inclusions\":{\"operator\":\"or\",\"rules\":[{\"event_sources\":[{\"type\":\"pixel\",\"id\":\"323263198533187\"}],\"retention_seconds\":15552000,\"filter\":{\"operator\":\"and\",\"filters\":[{\"field\":\"url\",\"operator\":\"i_contains\",\"value\":\"from-stress-to-joy\"}]}}]}}"}},"response":{"headers":{},"body":"{\"error\":{\"message\":\"(#2654) No permission on event source: Do not have audience creation permission on one or more event sources(Id 323263198533187)\",\"type\":\"OAuthException\",\"code\":2654,\"error_subcode\":1713140,\"fbtrace_id\":\"AaWT30EiGilt4WLfAk1m_Is\"}}","response":{"code":200,"message":"OK"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}}

Hi @rubengc

I guess that’s the problem. Can you make it possible then that the “Add User To Group” can work with group name instead of group ID?

I cannot find a way to make the group ID accessible to the user at front end but the group name is easy.

I just need this function so badly.

How soon is this coming?

@rossviviano

Thank you so much… the issue was resolved when I disabled the payment methods under Paymongo. I am now contacting the Paymongo support team to fix the plugin.

Thank you for your help. God bless you!

Hi @rossviviano
Thanks for the quick response. Here’s my system status:

### WordPress Environment ###

WordPress address (URL): https://online.pafcoe.org
Site address (URL): https://online.pafcoe.org
WC Version: 4.8.0
REST API Version: ? 4.8.0
WC Blocks Version: ? 3.8.1
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.7.3
Log Directory Writable: ?
WP Version: 5.6
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.13
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.22-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.8.0
WC Database Prefix: wp6gbr_
Total Database Size: 62.52MB
Database Data Size: 55.90MB
Database Index Size: 6.62MB
wp6gbr_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp6gbr_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_woocommerce_order_itemmeta: Data: 0.16MB + Index: 0.06MB + Engine InnoDB
wp6gbr_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp6gbr_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_actionscheduler_actions: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
wp6gbr_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp6gbr_cf_forms: Data: 0.28MB + Index: 0.02MB + Engine InnoDB
wp6gbr_cf_form_entries: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp6gbr_cf_form_entry_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_cf_form_entry_values: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp6gbr_cf_pro_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_cf_queue_failures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_cf_queue_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp6gbr_ewwwio_images: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
wp6gbr_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_frm_fields: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_frm_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_frm_items: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp6gbr_frm_item_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_learndash_pro_quiz_category: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_learndash_pro_quiz_form: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_learndash_pro_quiz_lock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_learndash_pro_quiz_master: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
wp6gbr_learndash_pro_quiz_prerequisite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_learndash_pro_quiz_question: Data: 1.52MB + Index: 0.03MB + Engine InnoDB
wp6gbr_learndash_pro_quiz_statistic: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_learndash_pro_quiz_statistic_ref: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_learndash_pro_quiz_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_learndash_pro_quiz_toplist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_learndash_user_activity: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
wp6gbr_learndash_user_activity_meta: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
wp6gbr_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_options: Data: 8.03MB + Index: 0.14MB + Engine InnoDB
wp6gbr_postmeta: Data: 22.28MB + Index: 2.84MB + Engine InnoDB
wp6gbr_posts: Data: 20.41MB + Index: 1.02MB + Engine InnoDB
wp6gbr_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp6gbr_usermeta: Data: 0.14MB + Index: 0.06MB + Engine InnoDB
wp6gbr_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp6gbr_w3tc_cdn_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_wc_avatars_cache: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp6gbr_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_wc_comments_subscription: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp6gbr_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_wc_feedback_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_wc_follow_users: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp6gbr_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp6gbr_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp6gbr_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_wc_phrases: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp6gbr_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6gbr_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_wc_users_rated: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6gbr_wc_users_voted: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp6gbr_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6gbr_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 225
cartflows_flow: 6
cartflows_step: 14
customize_changeset: 14
custom_css: 2
elementor-hf: 1
elementor_library: 11
frm_form_actions: 1
frm_styles: 1
nav_menu_item: 27
oembed_cache: 36
page: 22
post: 5
product: 5
revision: 5251
sfwd-assignment: 1
sfwd-certificates: 4
sfwd-courses: 4
sfwd-essays: 2
sfwd-lessons: 384
sfwd-question: 582
sfwd-quiz: 248
sfwd-topic: 11
shop_coupon: 4
shop_order: 64
um_directory: 1
um_form: 3
wpdiscuz_form: 1
wpforms: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (35) ###

A2 Optimized WP: by A2 Hosting – 2.0.11.1.1
A2 Fixed W3 Total Cache: by  – 0.9.4.6.4.8.1
Advanced Coupons for WooCommerce Free: by Rymera Web Co – 1.3.4
Akismet Anti-Spam: by Automattic – 4.1.7
Starter Templates: by Brainstorm Force – 2.4.0
Autocomplete LearnDash Lessons and Topics: by Next Software Solutions – 1.1
Caldera Forms: by Caldera Forms – 1.9.3
PublishPress Capabilities: by PublishPress – 1.10.1
CartFlows: by CartFlows Inc – 1.5.22
Change WordPress Login Logo: by Boopathi Rajan – 1.1.6
Code Snippets: by Code Snippets Pro – 2.14.0
Design Upgrade for LearnDash: by Escape Creative – 2.7.1
Easy Hide Login: by Arshid – 1.0.7
Elementor: by Elementor.com – 3.0.15
ElementsKit Lite: by Wpmet – 2.1.0
EWWW Image Optimizer: by Exactly WWW – 5.8.2
Elementor - Header, Footer & Blocks: by Brainstorm Force
Nikhil Chavan – 1.5.4

Jetpack by WordPress.com: by Automattic – 9.2.1
LearnDash LMS - Course Grid: by LearnDash – 1.6.0
LearnDash ProPanel: by LearnDash – 2.1.4
LearnDash LMS - WooCommerce Integration: by LearnDash – 1.9.0
Post Type Switcher: by John James Jacoby – 3.2.0
RefTagger: by Logos Bible Software – 2.4.1
LearnDash LMS: by LearnDash – 3.3.0.1
Ultimate Member: by Ultimate Member – 2.1.15
Uncanny Toolkit for LearnDash: by Uncanny Owl – 3.4
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.43

User Menus: by Code Atlantic – 1.2.5
Visibility Logic for Elementor: by SeventhQueen – 1.2.0
Payments via PayMongo for WooCommerce: by CynderTech – 1.4.4
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.5
WooCommerce: by Automattic – 4.8.0
WP Disabler: by Themesocket – 1.2.1
WP Rollback: by Impress.org – 1.7.1
wpDiscuz: by gVectors Team – 7.1.0

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: PHP (?)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: course (course)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ? Page not set
Cart: ? Page not set
Checkout: ? Page not set
My account: ? Page does not contain the shortcode.
Terms and conditions: ? Page not set

### Theme ###

Name: Astra
Version: 2.6.2
Author URL: https://wpastra.com/about/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 230
Oldest: 2020-12-06 16:42:05 +0800
Newest: 2021-01-04 20:26:28 +0800