Chris Lanphear

Having the same problem, and there are no errors in the network tab.

@edanzer I appreciate the insight into the problem. Apologies if I jumped the gun to pass blame. It just seems somewhat counterintuitive to downgrade to an unsupported version of PHP, and in the case of one client of mine, impossible, as their theme requires PHP 7.

• This reply was modified 6 years, 12 months ago by Chris Lanphear. Reason: Typo

@imagely Your solution is to revert back to an unsupported and insecure version of PHP instead of fixing the problems with the plugin? Not cool.

Sorry, duplicate post.

After much trial and error, I was able to figure this out. When you’re browsing a category, the main template file being called is taxonomy-product_cat.php which pulls archive-product.php. Basically, you add conditions to taxonomy-product_cat.php to redirect to a different template based on which level of category you’re on. The below example goes three levels deep, but you can customize based on your needs.

// We need to get the top-level category so we know which template to load.
$get_cat = $wp_query->query['product_cat'];

// Split
$all_the_cats = explode('/', $get_cat);

// How many categories are there?
$cat_count = count($all_the_cats);

//
// All the cats say meow!
//

// Define the parent
$parent_cat = $all_the_cats[0];

// In-house classes
if ( $parent_cat == 'classes' ) woocommerce_get_template( 'archive-product.php' );

// Online courses (videos) -- "top-level" categories
elseif ( $parent_cat == 'online-courses' && $cat_count == 2 ) woocommerce_get_template( 'archive-online-courses-top.php' );

// Online courses (videos) -- sub-categories
elseif ( $parent_cat == 'online-courses' && $cat_count > 2 ) woocommerce_get_template( 'archive-online-courses-sub.php' );

Unfortunately I can’t afford to spend $97 or $297 on support. Do you have any other pricing options?

I’m also encountering the same problem. Flushing the permalinks does not help the issue. Only deactivating the plugin returns the site to normal operation.

I have enabled ReCaptcha in the settings as well as provided my keys, however the captcha box does not display in the sign up form. Is there an additional step required?

Thanks,

Chris

I had completely missed that option in the settings. Thank you!

Thanks, all. Found out it was an outdated .htaccess problem.