Imagify Image Optimizer

Hi @tman47 ,

Thank you so much for your detailed review! We are afraid this is a big misunderstanding ?? .

We’re sorry to hear about your experience, and we’d like to clarify that?Imagify does not delete images on its own. The plugin is designed to optimize images while keeping the original files safe.

If the?backup option?is enabled in the settings, original images are stored in the?/uploads/backup/?folder. If disabled, only the optimized versions are kept, but deletion is not part of Imagify’s functionality.

We strongly encourage reaching out to our support team especially since you had a paid subscription – we are more than happy to investigate and resolve any issue you encountered. If you’re open to it, we’d love to assist in debugging this further and finding out what happened: https://imagify.io/support/ .

Thank you for considering letting us assist you with this matter – we’re here to help!

Best regards,
The Imagify team

Hi @raymondpyates ,

Thank you so much for your wonderful review and recommending our plugin! ??

Have a wonderful day,
The Imagify team

Hola @juanbejar ,

?Muchas gracias a ti por tu rese?a y por utilizar Imagify!

Saludos cordiales,
El equipo de Imagify

Hello @alefbapersianbookshop ,

We are so sorry to hear that you had such an unpleasant experience with our plugin and you are not happy with the results achieved! We’ll be happy to assist you with this matter, so please do reach out to our support team at your convenience:?https://imagify.io/support/?.

Thank you so much,
The Imagify team

Hi @wearsfamily ,

We are so sorry to hear you feel this way! We’d appreciate if you could reach out to our support team for assistance with this matter, as that should not be the case – reviews are, of course, optional, so this should be a misunderstanding.

As for the subscriptions, they are very easy to cancel, as seen in our documentation here: https://imagify.io/documentation/how-to-cancel-subscription/

Thank you for your time and consideration,
The Imagify team

Vielen dank, @callidita ! ??

Bonjour @archipicture ,

Nous vous remercions pour votre avis et d’utiliser Imagify sur vos sites! ??

Nous vous souhaitons une excellente journée!

Hello @rmcbrent ,

Thank you for sharing your concerns in detail!

We’d like to clarify that this behavior is not a bug but rather the result of how optimization works for PDFs. Some types of PDFs, such as those containing 508/ADA/A11y features, are not ideal for optimization, as it can affect those accessibility settings.

To address this, we’ve provided a?helper plugin?that allows users to skip PDF auto-optimization. You can find it here:?Skip PDF Auto-Optimization Helper Plugin. This solution has been available to assist users with similar requirements.

Additionally, we’ve raised this as a feature request to our development team for future consideration, aiming to integrate this option directly into the plugin’s UI to make it more accessible.

If you need any further assistance or guidance, please contact our support team directly. We’re always happy to help and ensure you have the best possible experience with Imagify.

Thank you so much,
The Imagify team

Hi @christischreiber ,

Thank you so much for recommending and for using Imagify! We’re thrilled to hear this ?? .

Best regards,
The Imagify team

Hi @diamtrade ,

That’s wonderful to hear! Thank you so much for taking the time to share this review.

Have a splendid day,
The Imagify team

Hi @sajjad7181 ,

Thank you so much for choosing Imagify and for your lovely review!

Have a wonderful day,
The Imagify team

Hi @winagillhomes ,

Thank you so much for your review! We’re thrilled to see that you love Imagify. Thank you for choosing our plugin!

Have a wonderful day,
The Imagify team

• This reply was modified 2 months, 1 week ago by Imagify Image Optimizer.

Hi Calvin,

Thank you so much for choosing Imagify and for your lovely review!

Have a wonderful day,
The Imagify team

Hi @rsclmumbai ,

Thank you very much for choosing Imagify and for your review ?? !

Have a wonderful day,
The Imagify team

Hi @discountpleasure ,

Thank you for your review and for choosing Imagify! I hope you’ll find the right plan for your websites’ needs. If you have any questions, do not hesitate to reach out to our team for support!

Have a wonderful day and a beautiful holiday season ahead,
The Imagify team