ik74
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It is working for me now. The issue was theme related and it is fixed now. Thanks a lot for your help!
Thank you, Nithin @wpmudev-support8 ,
Yes, it looks like this issue is theme related.
I will raise it with the theme’s support team, as you suggested.Current theme + all plugins deactivated = Hustler still did not work even in preview.
Twenty Twenty-Three theme + all plugins active = Hustler pop-up showed up.How do I check this?
“Is there any plugin or service that uses Elastic APM or AWS? Or any plugins related to AWS?”Thank you for your time in investigating with me! ??
Hello Adam, thank you for your help. @wpmudev-support8
Yes, temporarily switching to Twenty Twenty-Three has worked. The preview started to show up.
Yes, there seem to be loading warnings in the browser console. Here they are:
JQMIGRATE: Migrate is installed, version 3.3.2 elastic-apm-rum.umd.min.js:1 [Elastic APM] Failed sending events! Error: https://596808a16dec4fc39413bf34b0a70240.apm.eu-west-1.aws.cloud.es.io:443/intake/v2/rum/events HTTP status: 0 at e._constructError (elastic-apm-rum.umd.min.js:1:25909) at elastic-apm-rum.umd.min.js:1:24711 levels.forEach.t.<computed> @ elastic-apm-rum.umd.min.js:1 (anonymous) @ elastic-apm-rum.umd.min.js:1 DevTools failed to load source map: Could not load content for https://sibforms.com/forms/end-form/elastic-apm-rum.umd.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Thanks a lot!
Hello Adam @wpmudev-support8 ,
Thank you.
To start with, just wanted to see a preview of the pop-up – to test and set it up.
And yes, wanted it to show everywhere – the most simple way.Have removed all visibility settings (https://prnt.sc/bh7bde2YfE_H), cleared cache, tried it Chrome and Edge, still not visible – no preview either.
Do you need an updated JSON file?
Thank you!
Hello @wpmudevsupport15 , thank you for your hints.
I have tried, but looks like I am still not managing through.
Could be something stupid, but doesn’t seem to work for me.
Here is the Google Drive link to the JSON file.Thank you in advance!