ibshans

Hi @creativethemeshq

I use Android and still have the issue (Xiaomi Pocophone F1), so it probably isn’t exclusive to iOS devices…

Will be looking forward for that update, but please take into account that it’s not an iOS-only problem while you are at it.

Thanks a lot!

Hi @cteduard

Yes,you’re right. After several trials, it definitely works when I disable the plugin. I’ll have to get in touch with their staff.

I wanted to know though, is there a way I can change the images that display, or set up a default image for social links?? Maybe accessing the code? I tried checking out functions.php but the meta tags don’t seem to be there.

Thanks a lot for your help!

Hi @cteduard

Yes, I turned that on and disabled the og metatags with Yoast SEO, but the image was still not loading on WhatsApp.

I have disabled then the Yoast SEO plugin, and now I can see images displaying both in FB and WhatsApp!

FB displays as previsualization the first image block in the subpage that I’m sharing, and WhatsApp displays the website logo. Is there any way to change the images I’d like to be displayed, or to use instead a default image for social media?

Also, I’d like to keep using the SEO plugin, do you have any idea what might be causing this compatibility issues with my theme?

Thank you!!

Hi @maybellyne

WhatsApp support have been no help whatsoever, they say the problem is on my website. I tried all image sizes, but it doesn’t work. I see this is a rather frequent problem, it’s weird that it doesn’t have a solution yet.

– Changing photo size to under 300×200 didn’t work
– Disabling the cache plugin didn’t work
– Using some codes I found online didn’t work either
– Turning off the “include CSS directly into HTML” option in Autoptimize didn’t work

Is there a way to introduce the og code directly into the website? Maybe in the theme editor?

Thanks

By the way, it doesn’t get better after changing themes (changed from Blocky to Kadence to see what happened). So it might not be theme-related…

Thanks Tobias, that’s too bad. Is there any other option to make this table downloadable in any format? I could try to print it into PDFCreator but it breaks the cell separation. Any readable format would be OK, and if you are out of ideas, that’s also fine. Thank you for your time.

And you give it 5 stars?

Tried restoring previous versions but still doesn’t work, the whole plugin is bugged as f***.