ibrahimoo

Hi Adrea,

Many thanks for your follow-up on this issue.
Indeed, this issue is solved in the new version (1.8.9).

Thanks a lot.
Ibrahim

Hi Franji,

So sad for the quality of Aramex support!
Just double check the the product “weight” is filled in (in the product page).

I’m confident that ATUM team is up to this challenge and will keep improving this plugin.
Great job!

Hi @salvamb,

Many thanks for your support.

Actually I like ATUM and therefore I’m considering this as a TEMPORARY solution.
So, do you think it’s worth a re-evaluation the performance and make some improvements?

All the best.
Ibrahim

Thanks Salva for your prompt response.

Yes, please. I appreciate your guidance on how to disable those functionalities.
I’ll disable all of them and then enable them one by one at a time and monitor the performance accordingly.

Thank you in advance.
Ibrahim

• This reply was modified 3 years, 8 months ago by ibrahimoo.

Hi @salvamb,

All what I’ve mentioned at the begining in my first message happened while MI add-on is disabled (all the time).
Now for the ATUM free plugin, these are the findings of the testing:
* ATUM is inactive: CPU usage 30%
* ATUM is activated: CPU usage 97%

Please let me know if you need any further details.
Thanks for your support.
Ibrahim

Hi @salvamb

Thanks for your response.

The client I’m working for has MI add-on, it is installed (uploaded) but NOT activated (due to this issue).

For the second part of your answer, the performance remains acceptable (~30%) with the current configuration and plugins. So the concern is why it’s deteriorated once ATUM is activated back.

I appreciate your thoughts on this issue.

Many thanks in advance for your kind support.
Ibrahim

Hi Salva,

I’ll work with this approach.
Thank you Salva so much for your support.

Hi Salva,

It’s not about ATUM but just thinking how ATUM can help making things clearer.

In short, is there a way (hook/filter) to display Pruchase Price as it’s filled in the Product page, Tax/VAT INCLUDED?

Thanks
Ibrahim

Hi Andrea,

I think you mean 17% instead of 20%.

In reference to your example, you are right 0.83 is the “sub-total” but in the form/interface it says “Total”! This is where the confusion comes from.

Hope I’m clear in my point.

Thanks

Hi @salvamb,

Thank you for your response.

I see your point however, it’s really weird and confusing to have a “Total Price” which is not in fact a reall Total!

Price | Quantiy | Total | Tax(VAT)
10 | 2 | 20 | 2.2

You see! This is what I mean, it’s confusing.
Hope something can be done in this regards,

Thanks a lot.

• This reply was modified 3 years, 9 months ago by ibrahimoo.

Many thanks @drwpcom for reporting the issue to Github.

Hi,

It’s the free version.
I don’t know if you fixed it, I’ve checked today and it works fine.
Howver, Total Sales doesn’t subtract Refunds.

Regards

Hi @wpnomad

Many thanks for your kind response and sorry for my late reply.

This is what I figured out:
Although a single category is selected, the emailed file includes ALL products sold in the SAME order which a product of the selected category is there.
For example, if category X is selected and product A of this category is sold with some other products form category Y and category Z, the emailed file will include all those products from the 3 categries. The expected result is to include ONLY products of category X, just as displayed in the table at the bottom of the page.
Does it make sense?

Many thanks in advance.
Ibrahim

Thank you @wpnomad for your kind support.

I see there are few items in the category you selected which means the “download” fired immediately (not through email).
I mentioned earlier, category filter works well with “mmadiate download” but not when the file is emailed.
I appreciate if you can check with a biger dataset which requires sending via email.

Many thanks in advance.
Ibrahim