Pial

Hello there @maxiec ,

Sorry for the inconvenience.

Could you please share the URL containing the problem you’re facing?

So that I can properly check the issue and provide you with the correct solution.

Note : After reading your query It seems like caching issue. So In the meantime, Can you please try doing this following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/iBccDw

Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools -> General as well. Check out this screenshot: https://d.pr/i/N6WC1d

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If the issue still persists then, It is possible that your browser cache is not updating properly.

Please kindly clear the cache of your browser and hard refresh your browser with (cmd/Ctrl) +Shift + R.

If you are using a caching plugin, you need to purge the cache from your plugin option and then deactivate the caching plugin.

Also, you could check this on a different browser.

Hopefully, it will fix the issue.

Let me know how it goes.

Thank you!

Hello again @sliderx3

You can use this CSS to solve your issue

.fc-toolbar.fc-header-toolbar {
display: none !important;
}

You can simply add custom CSS by navigating to your WordPress Dashboard -> Appearance -> Customize.
After you are on the Customizer page, search for the “Additional CSS” option. You can then go ahead and insert CSS Code. Please check this screencast to learn more – https://d.pr/v/QrrfTw

Hope it helps.
Let me know how it goes.
Thank you

Hello @leonnugraha

Hope you are doing well.

About your inquiry, I have tried to recreate your issue but Google Docs is working properly in EmbedPress on my end please check here: https://d.pr/v/y2KIv9

Could please share the doc URL so that I could check the issue on my end?

Thank you.

Hello @sliderx3

Hope you are doing well.

About your inquiry, Could you please share URL again?
Because the URL you have shared seems to be not working.
And could you please describe a bit more about this inquiry ” So its always and for everyone the list? And the Rest does not appear? ”

So that I could understand the problem and provide you solution accordingly.

Thank you.

Hello @maxiec

Hope you are doing well.

Sorry to inform you that our plugin currently does not have that feature to reset the counter after a certain time.

We will try to include this feature in the future.
Thank you for the inquiry it will help us to improve our plugin.

Have a nice day.

Hello again @maxiec

Hope you are doing well.

About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. So I am resolving this topic.

Have a nice day!

Hello again,

Sorry for the inconvenience.

We did not hear from you since our last conversation.

Could you please let us know if you are still having the issue?
So that we could try to solve your issue.

We are waiting for your response.

Thank you.

Hello @maxiec ,

Extremely sorry for the delay and we are very sorry for the issue you are facing please accept my apology.

Well, I have just checked your query very carefully and I need some details about your issue.

Could you please share the URL containing the problem you are facing?
And also could you please share some pictures/ Screen records of the problem you’re facing?

So that I could try to understand the issue and properly provide you with the correct solution.

Thank you!

Hello again @goncalonunogarcia

Hope you are doing well.

We have responded to your query and our team is waiting for your response and from now on we will be contacting with you via email regarding your this specific issue.

Hope you understand.
Thank you.
Have a nice day.

Hello again @puncaket

I am glad I was able to help, please feel free to contact our support anytime you need help, I am always here to help.

Sorry to bother you, If you don’t mind me asking, could you do me a favor, and spend 30-sec to review us following this link, this will help us to serve better.

Thank you in advance!

Link to review https://wpdeveloper.com/review-essential-addons-elementor

Looking forward to it
Have a good day!

Hello again @puncaket

Hope you are doing well.

Thank you so much for your details and excellent explanation of the issue and the mock-up image outline of the issue was superb, it was really helpful to understand your inquiry.

You will be glad to know that I have figured out how you can add an anchor link on the gallery item.

You can use Custom Attributes option to assign an anchor. For example in this case I have used id|2 for the Custom Attributes for a certain image and suppose my Gallery URL is https://pancov.by/vitrazhi/ so if I want to point to that image the URL should be : https://pancov.by/vitrazhi/#2

I have created a video on how to configure that, please check it here: https://d.pr/v/DHeZyM

I hope it helps.
Please let me know how it goes.
Waiting for your reply.
Thank you

Hello again @goncalonunogarcia

Hope you are doing well.

We have received your response and our team is looking into your issue and you will be notified via email regarding your issue very soon.

Hope you understand.
Thank you.
Have a nice day.

Hello again @goncalonunogarcia

Please note that sometimes the cause of the problem is unique and we will have to investigate your website to get the bottom of this and resolve it as soon as possible.

So to provide further information regarding the issue, if you don’t mind could you please follow the steps from here so that we could investigate your website properly?

Hope you understand.
Again sorry for the inconvenience.
Looking forward to your reply.
Thank you

Hello again,

Sorry for the inconvenience.

We did not hear from you since our last conversation.

Could you please let us know if you are still having the issue?
So that we could try to solve your issue.

We are waiting for your response.

Thank you.

Hello @goncalonunogarcia

Hope you are doing well.

We are very sorry for the inconvenience. The URL you have provided might not be working.
Could you please provide the URL again?

So that I could check the issue more clearly and understand the issue.

Hope you understand
Please let me know
Thank you.