ianttt

HI,

Sorry I should have added that the feed is set for twicedaily update, the products were added at midnight and 18 hours later the feed was not including the new products so if it updates twice daily it would have done it within 18 hours.

Thanks
Ian

OK that’s a shame, thanks

Thank you, that fixed it.

I have had to do it a few times now as it seems to keep happening but reason 1 you gave above fixed it thank you.

After sending support the requested info they advised it was the feed cached. Once I forced through a refresh everything was good.

Great support, all resolved within an hour of the initial post.

Thanks again
Ian

Hi

Thank you for the fast response. I have sent the info as requested.

Many thanks
Ian

Nope, still reports the same, it skips all the products because of duplicated SKU. Not to worry, I am going to delete the products I do not want in google merchant then deactivate the plugin for a while so it does not update the feed.

Thanks for your help though, shame the product feed page does not have some sort of filtering options. The option of editing 10 products that are sorted in alphabetical order in one go is fine if you have 20 or 30 products but if you have ‘000s it is of no help at all. Even if that could be upped to say 100 from 10 it would help but ideally it would filter by category. Maybe you could look into adding that in a future release?

Thanks again
Ian

Hi Igor

OK I have given it a go. I exported 800 variable products and included SKU and meta. I changed the sync-and-show in the products to be dont-sync-and-show in the csv file but when I import it again it skips all the products because of duplicated SKU.

I selected map SKU so not sure why it would do this.

Unfortunately I could not get that to work and the csv file was difficult to understand how to edit.

Thanks, but I have decided to purchase the woocommerce Google Ads plugin as it makes it easy to decide what should and should not be submitted.

Hi

Yes there are 4000 products and I wanted to exclude about 400 variable products.

I do like this plug in it was very easy to set up but it seems rather limited by configuration options as to what you want and not want to be sync and show other than editing one product at a time unless you want to mess about exporting to csv editing and re importing, which I tried and failed!

I think I probably need to purchase the woocommerce google product feed plugin as it seems to be much more configurable.

Thanks for your help though and fast responses
Ian

Hi Igor

Thank you for your reply.

The issue though is that in the product feed tab you only get to select 10 products and they are listed in alphabetical order so how do I select for example products that are not listed in those 10?

I have 4000 products so it is not feasible to keep selecting next page until I find the products I want because there are 400 pages

Is there no other filtering options available on the product feed page?

Thanks
Ian

In case I have not made it clear what I am asking I would just add this..

I have 4000 products but 600 of those I do not want to sync. Those 600 are a specific category so how do I bulk edit those 600 products.

Thanks

Thanks you replied to my ticket and I got an email from Google confirming deleted.

I found it a really good plugin. I don’t think I had any issues setting it up and connecting my products to the google merchant account was easy. I only stopped using it because google merchant decided majority of my products were disallowed due to the nature of the products so I don’t really need it.

I am also having this issue and receive the error as below while trying to delete the account

‘This account is a sub-account. It is linked to a main account. To delete this sub-account, contact the administrator of the main account’

GMC confirmed Woocommerce is the main account creator

Earlier in this thread you quote ‘I didn’t know this was the way it worked until I start looking into this issue’ which sounds a little strange to me that you were unaware how your own plugin works.

I have submitted a ticket and await the reply
Thanks

Hi @stephjacq

That’s great, that makes sense then as I done a stock status update and the count went up by 10 so presumably 10 products became in stock.

Thanks for the responses, it’s a very easy to use/set up plugin

Kind regards
Ian

Hi @simplysaru

I am not sure what you mean by hidden/invisible.

Why would there be any hidden or invisible? If you are referring to the option I did already have some products set to ‘Don’t sync and show’ but I still had 3900 items at that time showing in Google Merchant, now I have 3600.

Many thanks
Ian