ianbrown

No problem, you guys have been awesome ??

@aahulsebos Thank you for the suggestion

We had looked into that a bit yesterday. We have spent more time on it today, and it looks like it has been the Chrome 80 update to the SameSite settings for the session cookie that has caused it.

We have done a fix this afternoon and it looks to be working.

@rogierlankhorst Thank you for your help too. It wasn’t your plugin causing the issue in the end, but we really appreciate the time you have spent on it.

@rogierlankhorst

Thank you for this we are still looking into this as it appears to be happening in Chrome but not in Firefox DE

Thank you for your help so far

@rogierlankhorst

Hi Roger, I am just inserting myself here (Simon and I have been trying to debug this together)

To check my understanding, you think the issue could be that the PHPSESSID cookie is getting removed as we pass back onto the site from 3DS. This would make a lot of sense and explain why we are seeing what we are seeing.

Is there a way of making this cookie “necessary” in the plugin so it never gets cleared. I can’t see it in any of the options pages in the Plugin Dashboard.

Thanks for your help on this.

Ian