hustlefish

Hi @mkesteban08,
I have gone through all the debugging steps on a staging site, and the issue is still showing up. What are the next steps here?

Thanks,
Steven

This fixed the issue. Thanks so much!

Thanks for the help! Looks like this is really close to working. It generates the link but then when I try to reset the password I get a security error “This is not possible for security reasons. This message was triggered by ultimate-member.” I don’t have any security plugin or server level WAF active. Looks like it’s a security check from Ultimate Member. Below is the Call Stack

wp_die()
wp-content/plugins/ultimate-member/includes/core/class-password.php:535
um\c\Password->um_change_password_errors_hook()
wp-includes/class-wp-hook.php:287
do_action(‘um_change_password_errors_hook’)
wp-content/plugins/ultimate-member/includes/core/class-password.php:409
um\c\Password->form_init()
wp-includes/class-wp-hook.php:287
do_action(‘template_redirect’)
wp-includes/template-loader.php:13

The solution that I found was to disable caching and then run the database updater. WooCommerce -> Status -> Update database. After that, you can enable your cache again. You can double-check by going to the system status report and making sure the database number matches the current version of WooCommerce you have installed.