Huntex

Looks like there was a conflict with the google listings and ads plugin. Once deactivated, Spectra doesn’t cause any issues anymore.

At the beginning of the wp-config file.
I might have inadvertently added them while editing the file.
Thank you !

I have regained access to the website by deleting the certificate from the server and installing it again. I am facing other issues, hopefully I’ll be able to fix them by following the steps suggested by the simple SSL plugin. Otherwise, I’ll open a new thread.

I have tried the second plugin before, without luck, but this time it seems to be working. Thank you.

Solved… I noticed that it had nothing to do with the user page, rather, in the settings, the “account” page was set as the “Home Page”.

Hello @drwpcom

Whatever conflict was happening at the time looks to be solved now.
I was able to activate automatic updates for Woocommerce today.

Thank you.

I’m trying to narrow down the issue.

On a fresh wordpress install, I do get the possibility to activate automatic updates, but whenever I restore my backed up version of the woocommerce plugin, the problem happens again, and I can’t turn on automatic updates. So it looks like it’s an issue with a file within my backed up version of the woocommerce plugin. The issue I have is, I can’t start fresh, from zero, because I will lose the data of my customers, and their orders, since I cannot select what to restore. The restoration process is automatic and restores all the files and database.

Is there a way to check the files within the backed up version I have ? Maybe there’s a hook or a line somewhere asking wordpress not to allow automatic updates for the woocommerce plugin ?

Hello @drawmyface

Thank you so much for your help !
Much appreciated.

Hello @m155y5

I’ve checked with my hosting provider, and the /upgrade/ directory is writable by the server.

Hello @mzakariya

It did help thank you, but the problem is affecting other images on my site. Would it be possible to purge them as well ? Here are the links :

https://i2.wp.com/curaskin.ma/wp-content/uploads/2020/07/GBL-Brightalive-1.png?resize=768%2C768&ssl=1
https://i0.wp.com/curaskin.ma/wp-content/uploads/2020/04/C-Vit-Contour-des-Yeux-Prize.png?resize=768%2C768&ssl=1
https://i0.wp.com/curaskin.ma/wp-content/uploads/2020/04/C-Vit-Masque-Revitalisant.png?resize=768%2C768&ssl=1
https://i1.wp.com/curaskin.ma/wp-content/uploads/2020/07/GBL-Calming-Toner-1.png?resize=768%2C768&ssl=1
https://i0.wp.com/curaskin.ma/wp-content/uploads/2020/07/GBL-Complexion-Renewal-Pads-1.png?resize=768%2C768&ssl=1
https://i1.wp.com/curaskin.ma/wp-content/uploads/2020/07/GBL-CorrectConceal_Light_capoff-1.png?resize=768%2C768&ssl=1
https://i2.wp.com/curaskin.ma/wp-content/uploads/2020/07/GBL-Dual-Action-Scrub.png?resize=768%2C768&ssl=1
https://i0.wp.com/curaskin.ma/wp-content/uploads/2020/07/GBL-Exfoliating-Polish-1.png?resize=768%2C768&ssl=1
https://i1.wp.com/curaskin.ma/wp-content/uploads/2020/07/GBL-Firming-Serum-1.png?resize=768%2C768&ssl=1
https://i1.wp.com/curaskin.ma/wp-content/uploads/2020/04/Ferulac-Mist-Old.png?resize=768%2C768&ssl=1
https://i0.wp.com/curaskin.ma/wp-content/uploads/2020/04/Foamer-5.jpg?resize=768%2C768&ssl=1
https://i1.wp.com/curaskin.ma/wp-content/uploads/2020/07/GBL-Growth-Factor-Serum-2.png?resize=768%2C768&ssl=1
https://i1.wp.com/curaskin.ma/wp-content/uploads/2020/04/Hidroquin-Whitening-Ampoules.png?resize=768%2C768&ssl=1
https://i0.wp.com/curaskin.ma/wp-content/uploads/2020/04/K-Ceutic.jpg?resize=768%2C768&ssl=1
https://i2.wp.com/curaskin.ma/wp-content/uploads/2020/04/K-Vit-Gel-Clarifiant.png?resize=768%2C768&ssl=1
https://i1.wp.com/curaskin.ma/wp-content/uploads/2020/04/K-Vit-Serum.png?resize=768%2C768&ssl=1
https://i0.wp.com/curaskin.ma/wp-content/uploads/2020/05/Pack-Jeunesse.png?resize=768%2C768&ssl=1
https://i1.wp.com/curaskin.ma/wp-content/uploads/2020/05/Melases-TRX-Gel.png?resize=768%2C768&ssl=1
https://i1.wp.com/curaskin.ma/wp-content/uploads/2020/04/Repaskin-Defense-Mist-Old.png?w=600&ssl=1
https://i1.wp.com/curaskin.ma/wp-content/uploads/2020/05/Repaskin-Gel-Post-Solaire.png?resize=768%2C768&ssl=1
https://i0.wp.com/curaskin.ma/wp-content/uploads/2020/04/Repaskin-Pediatrics-Lotion-50.png?resize=768%2C768&ssl=1
https://i0.wp.com/curaskin.ma/wp-content/uploads/2020/04/Repaskin-Silk-Touch-Invisible-50-Old.png?resize=768%2C768&ssl=1
https://i1.wp.com/curaskin.ma/wp-content/uploads/2020/04/Repaskin-Silk-Touch-Teint%C3%A9-50-Old.png?resize=768%2C768&ssl=1
https://i0.wp.com/curaskin.ma/wp-content/uploads/2020/04/Reti-Age-Mist.png?resize=768%2C768&ssl=1
https://i1.wp.com/curaskin.ma/wp-content/uploads/2020/04/Reti-Age-Eye-contour.png?resize=768%2C768&ssl=1
https://i1.wp.com/curaskin.ma/wp-content/uploads/2020/07/GBL-Retinol-Skin-Brightener-0.5-1.png?resize=768%2C768&ssl=1
https://i2.wp.com/curaskin.ma/wp-content/uploads/2020/04/Samay-Contour-des-Yeux.png?resize=768%2C768&ssl=1
https://i0.wp.com/curaskin.ma/wp-content/uploads/2020/07/GBL-Rozatrol-1.png?resize=768%2C768&ssl=1
https://i0.wp.com/curaskin.ma/wp-content/uploads/2020/07/Retinol-Skin-Brightener-1.png?resize=768%2C768&ssl=1
https://i2.wp.com/curaskin.ma/wp-content/uploads/2020/05/Samay-Cr%C3%A8me.png?resize=768%2C768&ssl=1
https://i2.wp.com/curaskin.ma/wp-content/uploads/2020/04/Samay-Serum.png?resize=768%2C768&ssl=1
https://i1.wp.com/curaskin.ma/wp-content/uploads/2020/04/Sensyses-Classic.png?resize=768%2C768&ssl=1
https://i2.wp.com/curaskin.ma/wp-content/uploads/2020/04/Sensyses-Lightening.png?resize=768%2C768&ssl=1
https://i0.wp.com/curaskin.ma/wp-content/uploads/2020/04/Sensyses-Sebum.png?resize=768%2C768&ssl=1
https://i2.wp.com/curaskin.ma/wp-content/uploads/2020/04/Sesgen-32-Contour-des-Yeux-Prize.png?resize=768%2C768&ssl=1
https://i0.wp.com/curaskin.ma/wp-content/uploads/2020/04/Sun-Ceutic-Teint%C3%A9-SPF50.jpg?resize=768%2C768&ssl=1

Thank you !

Hello @jenhooks

For me it says “We cannot complete this request, remote data could not be fetched” (see screenshot).

And yes, there are other images that do not render (see screenshot).

Here are the screenshots

Can I do anything to force a cache refresh ?

@m155y5

1)I’ve uninstalled woocommerce and installed it again, but the automatic updates are still disabled.
2) I found the solution for the pictures not rendering. They were being delivered through i0.wp.com this made me look into jetpack parameters. And the pictures are showing up again after deactivating Jetpack accelerator.

• This reply was modified 3 years, 9 months ago by Huntex. Reason: Fixed second issue. Still need help with first issue

I can’t seem to be able to edit my previous reply.

It looks like the picture returns a 404 file not found, that’s why it doesn’t show up. I don’t know if it’s a database issue though.

Hi @m155y5,

First of all, thank you for your quick reply.

1) So, should I just uninstall it from the plugins page and then install it again?

2) Here’s one of the affected pages.

• This reply was modified 3 years, 9 months ago by Huntex.

Thanks for the reply Yobani,
Everything’s fine on my host’s side.
I found this link . It seems connected to my case, but I’m a bit lost.
I’ll try to contact woocommerce as you suggested.