HT Plugins

Hello @fabriciapluris

Thank you for contacting us. We apologize for any inconvenience you’re facing with the slider plugin. Ensuring that all slides within the slider are responsive for mobile devices is crucial. We recommend carefully reviewing each slide individually in the responsive version to identify any potential issues.

If, after checking each slide, the problem persists, please don’t hesitate to reach out to our support team at https://hasthemes.com/contact-us/. Our dedicated support team will be more than happy to assist you in resolving the problem and ensuring that your slider functions seamlessly on mobile devices.

We appreciate your patience and understanding, and we are committed to providing you with the best possible support to address your concerns.

Sincere regards,
HT Plugins

You’re most welcome! Thank you for providing us with the version details of Elementor and HT-Mega plugin that you are using.

Hello @sneoo4

Thank you for getting in touch with us.

The error related to the failing to load a source map is not considered critical and it should not cause any significant issues on your website. Nevertheless, we will review this issue with our developers to ensure that it does not affect your website’s performance or functionality.

If you have any further questions or concerns, please do not hesitate to contact us again.

Best regards,
HT Plugins

Hello @ncitizen

Thank you for getting in touch with us. Unfortunately, enabling lightbox in the thumbnail slider widget is currently not possible as there is no such option available.

Best Regards,
HT Plugins

Hello @ncitizen

Thank you for reaching out to us. Our Slider Thumbnail Gallery widget currently does not have the option to reduce the inner space between the main slider and the thumbnail, but you can reduce the space between all of the thumbnail items (https://prnt.sc/mAHqY6BU3uFN). However, we appreciate your suggestion and we will take it into consideration for future updates of the plugin.

Best Regards,
HT Plugins

Hi @jonasfa

Sorry for the delay. We have had a vacation from 21-28th April for our biggest religious festival, which led to a temporary disruption in our services.

Anyway, I would like to inform you that we have communicated your request to our developer team. They are working diligently to release the updated version of the plugin, and we estimate it will be ready within the next 24-48 hours.

Thank you for your patience and understanding.

Thanks!

You’re welcome!

The discount percentage of each product option is available in the pro version of the plugin.

Hello @arian0009

Thank you for contacting us regarding your issue with LSCache. However, since it is a third-party plugin, we do not have control over it. We suggest reaching out to the LSCache support team to help resolve this issue. They may have a solution or provide guidance on how to exclude the counter and wishlist button from being cached.

If you have any questions or concerns, please feel free to let us know. We will do our best to assist you.

Best Regards,
HT Plugins

Hi @webfantastic

Thank you for reaching out to us. After checking our plugin, we have found that the option to hide the informer if the wishlist is empty is not currently available. If you require this feature, you would need to implement custom code to achieve it.

We apologize for any inconvenience this may cause. If you have any questions or concerns, please feel free to let us know. We will do our best to assist you.

Best Regards,
HT Plugins

Hello @emersanti

You are very welcome!

If you want to add “25%” as text instead of a “Sale!” badge text, then you can add this using the Loco Translate plugin.

Thank You

Hello @kenmercermusic

Thank you so much for reaching out to us! We appreciate you bringing this issue to our attention, and we apologize for any inconvenience you may have experienced.

We’re glad to inform you that the issue has been resolved, and we suggest that you attempt to update the plugin once again. With the latest update, we are confident that the problem has been addressed and that you will have a smooth and trouble-free experience.

Sincere regards,
HT Plugins

You are so very welcome!

It’s awesome to hear that you have managed to solve the issue.

If we can help you with anything else in the future, please don’t hesitate to reach out.

Sincere regards,
HT Plugins

Hello @emersanti

Thank you very much for reaching out to us.

You don’t have to customize the PHP file to change the particular word. You can use the Loco Translate plugin to change this text effortlessly. This plugin allows you to translate or modify text strings directly from the WordPress dashboard without having to modify any code. By using the Loco Translate plugin, you can quickly locate the word you want to change and modify it to your liking.

If you encounter any problems while attempting to make changes or require assistance, please do not hesitate to reach out to us. Our team is always ready to help, and we would be delighted to assist you with any issues you may have.

https://woolentor.com/contact/

Best Regards,
HT Plugins

Hello @brittneybowers

Thank you very much for reaching out to us.

Based on the information you provided, it appears that there may be an issue with the page template configuration. To resolve this issue, you can create a support ticket to our support team by following the link https://woolentor.com/contact/

Our support team will investigate the issue and provide you with a quick solution to the problem.

Kindest regards,
HT Plugins

Hello @sagaranvekar

Thank you very much for reaching out to us.

To resolve the issue and add custom CSS to your website, you can use the Customizer Additional CSS option. This feature allows you to add your own CSS code, which will override the existing styles and apply your desired changes to your website. By using the Customizer Additional CSS option, you can quickly and easily make customizations to your website without having to modify any theme files directly.

To add custom CSS using the Customizer Additional CSS option, you can follow these screenshots:
https://prnt.sc/BTTdzszTd3Br
https://prnt.sc/odVkGRpkr85g

We hope this solution works for you. If you have any further questions or concerns, please do not hesitate to contact us.

Kindest regards,
HT Plugins