HT Plugins

Hello @davidmonument,

Thank you for reaching out to us. We appreciate your feedback regarding the spacing issue between the “Add to Cart” button and the plus and minus buttons. While this issue does not directly relate to our plugin, we would like to assist you by providing some custom CSS code that you can use to adjust the spacing.

Here is the CSS code:

.single-product .wpb_column.vc_column_container.vc_col-sm-6 .quantity .minus,
.single-product .wpb_column.vc_column_container.vc_col-sm-6 .quantity .plus {
    padding-left: 1.5em !important;
    padding-right: 1.5em !important;
}
.single-product .wpb_column.vc_column_container.vc_col-sm-6 .quantity,
.text-center .quantity {
    margin-right: 2em !important;
}

To add this CSS code to your site’s additional CSS, please follow these steps:

Step 1: Go to Appearance > Customize. [Insert the provided screenshot link: https://postimg.cc/image/lc93c4a05/]

Step 2: Look for the “Additional CSS” option and click on it. [Insert the provided screenshot link: https://postimg.cc/image/c5qsou4rp/]

Step 3: Copy and paste the provided CSS code into the text area. [Insert the provided screenshot link: https://postimg.cc/image/6iufrd291/]

By following these steps and adding the CSS code to your site’s additional CSS, it should help improve the spacing between the “Add to Cart” button and the plus and minus buttons.

Have a nice day!

Best regards,
HT Plugins

Hello @mlabwa,

Thank you for reaching out to us. Unfortunately, our current plugin does not have the option to add excerpts to portfolio items. However, we appreciate your feedback and will take it into consideration for future updates. Thank you for your understanding.

Have a nice day!

Best regards,
HT Plugins

Hello @interskill,

Sorry for the inconvenience caused. With due respect, this sort of issue wasn’t supposed to happen. Could you please try clearing the cache from your browser?

If the issue persists after that, please open a ticket on our support center.

https://hasthemes.com/contact-us/

Our support team will thoroughly investigate the issue and provide you with an effective resolution.

Best regards,
HT Plugins

Hello @interskill,

Thank you very much for reaching out to us.

To resolve the issue you’re experiencing with saving settings in the Elements section, we recommend increasing your PHP version to 7.4 or greater. Elementor requires PHP 7.4 or a higher version for optimal functionality. You can find more information about Elementor’s requirements at https://elementor.com/help/requirements/.

Please feel free to reach out if you have any further questions or require additional assistance.

Best regards,
HT Plugins

Thank you for your feedback! We greatly appreciate your suggestion regarding templates for product attributes. Your input is valuable to us, and we are committed to continuously improving our product based on user needs. Please don’t hesitate to reach out if you have any further suggestions or requirements.

Hello @sanil7,

Thank you for sharing the videos with us.

After watching them, it appears that there might be a conflict between the compare button functionality and the preloader animation functionality.

To resolve this issue promptly, we recommend creating a ticket on our support center.

https://woolentor.com/contact/

Our dedicated support team will investigate the matter thoroughly and provide you with a quick and effective solution. Your cooperation is highly appreciated.

Best regards,
HT Plugins

Hello @palopoliart7,

Thank you for your inquiry. We appreciate your interest in our product. While the product filter widget does not currently have the option you mentioned, you can achieve the desired functionality by enabling the Product Filter module, available in the Pro version of our plugin.

For detailed instructions on how to use the module, please refer to the provided documentation.
https://woolentor.com/doc/product-filter/

Best Regards,
HT Plugins

Hello @palopoliart7,

Thank you very much for reaching out to us.
We apologize for the inconvenience you had. We understand that you’re facing an issue with the display of your translated template on the English version of your Shop page. This is not expected behavior, and it is possible that there is a problem with your configuration.

Typically, such problems arise due to errors in language configuration.

We suspect that something similar might have happened in your case. We kindly request you to try reconfiguring your settings by following the documentation https://woolentor.com/doc/how-to-make-shoplentor-template-multi-language-with-wpml/. This should help resolve the issue.

If the issue persists after that, please open a ticket on our support channel.

https://woolentor.com/contact/

Our support team will thoroughly investigate the issue and provide you with an effective resolution.

Best regards,
HT Plugins

Hello @mstudioil,

Thank you for reaching out to us. Our ShopLentor plugin currently does not have a option to add templates for product attributes. However, we appreciate your interest and we will take it into consideration for future updates of the plugin. Please let us know if you have any further questions.

Best Regards,
HT Plugins

You’re welcome!
We’re glad to hear that the problem is solved and your website is working properly. If you have any more questions or need further assistance in the future, feel free to reach out.
Have a great day and best of luck with your website!

Hello @toptanyataklar,

Thank you very much for reaching out to us.

We appreciate your message and have carefully reviewed the provided screenshot. Our team is currently investigating the issue you’ve described, and we are working on a resolution. We aim to provide an update to our plugin as soon as possible.

If you require immediate assistance, we recommend reaching out to our support team through the following link: https://hasthemes.com/contact-us/.

Our dedicated support staff will be happy to help you promptly resolve the issue you are facing.

Thank you for your understanding, and we apologize for any inconvenience caused. Please don’t hesitate to contact us if you have any further questions or concerns.

Best regards,
HT Plugins

Hello @criacaoplastprime,

Thank you very much for reaching out to us.

We have carefully reviewed your message and examined the provided page. Based on our evaluation, everything appears to be functioning correctly from our end. You can verify this by referring to the screenshot provided at the following link: https://prnt.sc/CTPZAAKZWwyH

We recommend clearing your browser cache and revisiting the page to ensure you are viewing the most up-to-date version.

If possible, it would be helpful if you could create a screencast demonstrating the specific issues you are encountering. This will allow us to gain a better understanding of the problem.

We appreciate your cooperation and look forward to hearing from you.

Best regards,
HT Plugins

Hi @titocalabrese

Since we haven’t heard back from you. We are closing the ticket for now. In case you need any further assistance,  please feel free to reopen this ticket at any time OR create a new ticket. 

We’ll definitely help you with that.

Thanks!

• This reply was modified 1 year, 9 months ago by HT Plugins.

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Hi @marittaa

Since we haven’t heard back from you. We are closing the ticket for now. In case you need any further assistance,  please feel free to reopen this ticket at any time OR create a new ticket. 

We’ll definitely help you with that.

Thanks!

Hi @paulelisiegel

Since we haven’t heard back from you. We are closing the ticket for now. In case you need any further assistance,  please feel free to reopen this ticket at any time OR create a new ticket. 

We’ll definitely help you with that.

Thanks!