HT Plugins

Hi @winterstreet @groggy72

We are sorry for the inconvenience. Anyway we have fixed the issue and updated the plugin. Please update the plugin to latest version. Hopefully the issue will be resolved.

If you have any questions, please let us know.

Thanks!

Hello there,
We hope this message finds you well ??
It’s been a while since we last heard from you. We assume you have already managed to resolve the issue.
Therefore, we would like to mark the thread as “Resolved” for now.
If you have any questions or need further assistance, please don’t hesitate to reach out.
We are always happy to help.

Wishing you a productive week ahead!

Hi @juanvtec

We apologize for the delay. We’ve fixed the issue and updated the plugin. Please update to the latest version and hopefully the issue will be solved.

Thanks!

Hello @giorai,

Thank you very much for reaching out to us.

We sincerely apologize for the inconvenience you’re experiencing.

Upon thorough investigation of the issue you’ve described, it seems to be rather uncommon. Despite our efforts, we were unable to replicate the issue on our end. We suspect that there may be a problem with the creation of the slide templates, resulting in the issue you’re encountering.

However, please rest assured that our support team is eager to assist you further with this matter. Could you kindly open a ticket on our support channel? You can do so by visiting the following link:

Support Ticket

Once you’ve submitted the ticket, we will diligently investigate the root cause of the error and provide you with a prompt and effective solution.

Best regards,
HT Plugins

Hello @kfirsad,

Thank you very much for reaching out to us. We have carefully read your message.

Unfortunately, the Scroll Navigation widget doesn’t support the menu links to scroll through different sections.

We appreciate you giving it a try, and our development team will do their best to include this feature in a future update.

Best regards,
HT Plugins

Hello cesarborrasgrau,

Thank you for reaching out to us.

We’ve reviewed the issue, but couldn’t locate “Wholesale: Yes” on the cart and checkout page.

Could you confirm if you are using the latest version of the wholesale plugin?

Also, Could you please provide a screenshot to help us identify the issue more easily?

Best regards,

You’re very welcome! We’re here to assist you and provide information to the best of our abilities. If you have any more questions or need assistance with anything else in the future, feel free to reach out. Your kind words are much appreciated, and we’re glad we could help.

Best regards,
HT Plugins

Hello @paulkarcz,

Thank you for your inquiry.

You can change the description color from the option shown in the screenshot below:

https://prnt.sc/jQLsQjf4W_wY

If you have any questions or need further assistance, please feel free to reach out to us. We are here to help.

Best regards,
HT Plugins

Hello @davidmonument,

Thank you for reaching out to us. We appreciate your feedback regarding the spacing issue between the “Add to Cart” button and the plus and minus buttons. While this issue does not directly relate to our plugin, we would like to assist you by providing some custom CSS code that you can use to adjust the spacing.

Here is the CSS code:

.single-product .wpb_column.vc_column_container.vc_col-sm-6 .quantity .minus,
.single-product .wpb_column.vc_column_container.vc_col-sm-6 .quantity .plus {
    padding-left: 1.5em !important;
    padding-right: 1.5em !important;
}
.single-product .wpb_column.vc_column_container.vc_col-sm-6 .quantity,
.text-center .quantity {
    margin-right: 2em !important;
}

To add this CSS code to your site’s additional CSS, please follow these steps:

Step 1: Go to Appearance > Customize. [Insert the provided screenshot link: https://postimg.cc/image/lc93c4a05/]

Step 2: Look for the “Additional CSS” option and click on it. [Insert the provided screenshot link: https://postimg.cc/image/c5qsou4rp/]

Step 3: Copy and paste the provided CSS code into the text area. [Insert the provided screenshot link: https://postimg.cc/image/6iufrd291/]

By following these steps and adding the CSS code to your site’s additional CSS, it should help improve the spacing between the “Add to Cart” button and the plus and minus buttons.

Have a nice day!

Best regards,
HT Plugins

Hello @mlabwa,

Thank you for reaching out to us. Unfortunately, our current plugin does not have the option to add excerpts to portfolio items. However, we appreciate your feedback and will take it into consideration for future updates. Thank you for your understanding.

Have a nice day!

Best regards,
HT Plugins

Hello @interskill,

Sorry for the inconvenience caused. With due respect, this sort of issue wasn’t supposed to happen. Could you please try clearing the cache from your browser?

If the issue persists after that, please open a ticket on our support center.

https://hasthemes.com/contact-us/

Our support team will thoroughly investigate the issue and provide you with an effective resolution.

Best regards,
HT Plugins

Hello @interskill,

Thank you very much for reaching out to us.

To resolve the issue you’re experiencing with saving settings in the Elements section, we recommend increasing your PHP version to 7.4 or greater. Elementor requires PHP 7.4 or a higher version for optimal functionality. You can find more information about Elementor’s requirements at https://elementor.com/help/requirements/.

Please feel free to reach out if you have any further questions or require additional assistance.

Best regards,
HT Plugins

Thank you for your feedback! We greatly appreciate your suggestion regarding templates for product attributes. Your input is valuable to us, and we are committed to continuously improving our product based on user needs. Please don’t hesitate to reach out if you have any further suggestions or requirements.

Hello @sanil7,

Thank you for sharing the videos with us.

After watching them, it appears that there might be a conflict between the compare button functionality and the preloader animation functionality.

To resolve this issue promptly, we recommend creating a ticket on our support center.

https://woolentor.com/contact/

Our dedicated support team will investigate the matter thoroughly and provide you with a quick and effective solution. Your cooperation is highly appreciated.

Best regards,
HT Plugins

Hello @palopoliart7,

Thank you for your inquiry. We appreciate your interest in our product. While the product filter widget does not currently have the option you mentioned, you can achieve the desired functionality by enabling the Product Filter module, available in the Pro version of our plugin.

For detailed instructions on how to use the module, please refer to the provided documentation.
https://woolentor.com/doc/product-filter/

Best Regards,
HT Plugins