Hi Sean/Randy,
1)Hosting company is NearlyFreeSpeech.net
2)the error message in the WP Dashboard for Benchmark Email Lite is:
No results found for the following API key(s):
[API key]
Need help? Please call Benchmark Email at 800.430.4095.
Spoke with Linda (as I recall). Reset the API key with same result. Then she told me to reach out to Randy.
Note that under the Settings tab, there is a green checkmark next to the API key.
3)The above is the only error message visible. Let me know where else to look.