Yep, I did the online chat. But my confidence plummeted right away because the guy asked why I was calling, even after I had written out a detailed description of my problem. Then every five minutes the guy would say “try it again now”. Over and over, every five minutes. I started to believe he was doing nothing and perhaps he was busy eating his lunch or playing a game. Finally, I volunteered that I had “just purchased the domain only two hours earlier”. Then, after a long wait, he said I hadn’t waited long enough, and to wait longer before trying again.
