howdv

Hi,

Thank you for your reply. Just wondering, what would I be missing out on by switching to legacy checkout?

Thanks.

Yes, please put all the accepted card icons back. They really help with conversions.

Hi,

Thanks for reply.

I don’t need order numbers to be sequential, just saying that they are (& have always been). But they should be unique. If by default they are not sequential then what are they? Surely if my next sale is #100, then the one after will be #101. Or are you saying it could be random? I’m a little confused on that.

Checking the log for that day, there are no fatal errors. There is only the log of the 2 transactions that do appear in Woocommerce, but no sign of the other 2 that are only in Stripe.

With the theme/plugin conflict test. Surely this is only for a persistent/consistent issue? Like I mentioned, there was a problem with 2 orders, then all other orders after that have been fine. If there was a conflict then surely the 2 orders later that day with the repeat order # would not appear also. I did not do any updates that day, or for a few days after. If I put an order through now, even with all plugins & current theme turned on, it will work. So not sure what turning them off & repeating it now will do to help?

Yes, I have been told about caching, but like I said originally, I turned all plugins off apart from Woocommerce. Then I turned each plugin back on 1 at a time. The problem only occurred with this plugin. So I changed to another & turned everything back on & have not had the problem since.

Btw, I have had to change plugins, in order for customers to buy. Could not keep waiting for days. If you go to the site to test, you won’t find the problem at the moment. Would still be good if someone could look into this.

Hi,

This is also happening to me. There is no error message in my case. Everything looks normal but there’s no test email in my inbox. Also checked spam folder.

Hi John,

Thanks for a quick reply.

I’ve tried refresh account details & it’s still not showing up.

To clarify, in edit profiles the section Shipping Options. On the right I’ve selected ‘Use Flat Shipping’. Then the next line on the left there’s ‘Shipping Service’ & I’ve selected ‘Other Courier 3-5 days’. There’s ‘Shipping Policy’ at the bottom, which I tried to leave blank but when I went to verify the listing it came back with error. It said I had to choose a payment policy, & once I did that it said I had to select shipping policy & returns policy.

But the problem is in Shipping Policy my choices are just the ones mentioned.