HDLF PRODUCTIONS

Please visit this link because they are saying that they want your support on this:

https://wc-marketplace.com/support-forum/topic/email-customizer/

They are even giving you a username and password for you to access.

What if you just modify my email template and send it over to me?
That way I can work on my issue with the emails generated by WC Marketplace

Yes, you are right, I did. I just need to get to customize these emails generated by this plugin in order to solve an issue that I’m having with my site.

How can I get them to contact you?

I’m asking if the only way to print an order is through the emails that vendors receive, because I don’t see an option to print the orders from the vendors dashboard.

And now I have this new situation:

First of all, I use a plugin that allows WooCommerce sync my orders with my Quickbooks.

Now, your plugin splits the orders by vendor, which is great. But, when your plugin does it, it takes the initial order and creates a secondary one (order and suborder) with a different number, and when my plugin syncs with QuickBooks, it actually creates 2 different orders for the same order.

Let me be more specific with an example:

Please open the next link that shows order #8154:
https://allstarengraving.com/new/wp-content/uploads/0.jpg

The plugin splits the order with a new number #8156

Now take a look at the next 2 links that correspond to my Quickbooks screen:

When I sync this order into QuickBooks, my plugin generates 2 different orders as shown on the print screens:

https://allstarengraving.com/new/wp-content/uploads/1-8.jpg for order #8154

And https://allstarengraving.com/new/wp-content/uploads/2-7.jpg for order #8156

This is bad for me because Quickbooks thinks that I have 2 orders instead of just 1.

I think that a good solution for this would be that if your plugin would split an order by vendor, could keep the initial order number for one of the vendors (and would not create a new one), and then for the other vendor, would assign a new number.

Do you understand what I mean here?

What can we do here???

• This reply was modified 5 years, 5 months ago by HDLF PRODUCTIONS.
• This reply was modified 5 years, 5 months ago by HDLF PRODUCTIONS.

OK, I did it. I hope they can help me with this.

2 more things that I need to do with your plugin is to include the cost per product on the vendors email.

And also to spread out the email format to the margin of the page so it can fit in one page once printed.

Would you help me with this???

By the way, I don’t see an option to print the orders on the vendors dashboard. is there any???

Thank you for answering.
The fee is calculated by vendor and the calculation is made by a plugin called “Extra Fee Options”, and is the 5% of the total of the order.
You just need to show the amount that has been previously calculated by the plugin, your plugin doesn’t need to do any calculations.

• This reply was modified 5 years, 5 months ago by HDLF PRODUCTIONS.
• This reply was modified 5 years, 5 months ago by HDLF PRODUCTIONS.

OK, I have fixed successfully almost all my issues with this plugin according to my needs and it’s almost ready for what we need. Now I noticed something.

I have a plugin that ads an extra fee to my orders and my customers pay when placing an order, it’s a fee for Handling, but when a vendor receives an email after each order is placed, this extra fee is not considered on the email, so the total generated by the plugin is different to the real total that the customer paid.

Please see the image on the next link:
https://allstarengraving.com/new/wp-content/uploads/Extrafee.png

How can I include this extra fee on the email generated by your plugin?

OK Ben, I just copied your message to them wanting them to write back.
Thank you for your information and I’m looking forward to find a solution for my issue.
They say that I can modify the .php template by myself but I am not that advanced into coding.

1. This part gets added by the code. So, the best option will be to use loco plugin and rename the strings. Here is our translation guideline, just select the language english: https://wc-marketplace.com/knowledgebase/wcmp-translation-guide/

>> I did it, I installed the plugin, selected English and went to the WC Marketplace plugin, searched for the words that I needed to change and changed them. But, I am still receiving the emails with the words that I don’t want to show.

I changed “Commission Subtotal” for “Subtotal” and I am still receiving “Commission Subtotal” on my emails. Why is that???

2. this depends on the content of the email. So, you need to override the email template and adjust the font size as per your need.

>> I know it depends on the content of the email, but even 2 single items are printed in 2 pages. I don’t want to imagine when I test 10 items. My emails are going to be endless to print. I just need to reduce the size of sections and fonts. Can I use a plugin to do that? Because the plugins that I use, modify the emails sent by WooCommerce, but this email that I am receiving is generated by WC Marketplace and goes to the vendors when they have new orders.

Does your plugin split the orders by vendor???

1. I went to the .php file and modified the part that says “Commission” and changed it for “Price” as you can see in fist box of the image.

Now, I need to do the same with the second box that says “Commission Subtotal” and change it for “Subtotal” but I don’t find that part on the .php file.

Please follow the next link to see the image:

https://allstarengraving.com/new/wp-content/uploads/Untitled-1024×577.png

How can I modify that?

2. I would also like also to accommodate the template in order to fit in one page when I print it out, by making the letters smaller, reducing the table size, as the regular email that I receive from WooCommerce after an order is placed.

Please follow the link to see the image.

https://allstarengraving.com/new/wp-content/uploads/Untitled-WOO.png

Thank you so much for the support!

The thing is when I set the Commission Value to 0 and hit save, then after the page reloads, the field is empty. But when I set it to a value different to 0, then it saves the number. It looks like I can’t use 0 as a value.

We set it as 0 because we don’t want to assign any commission to any vendor, due to we don’t have any real vendor, instead we have 2 different divisions in our company that we call vendors just to be able to use your plugin.

• This reply was modified 5 years, 6 months ago by HDLF PRODUCTIONS.

1. Could you please specify how to modify the WCMP Email template?
I have an Email Customizer Plugin but it doesn’t affect any of the emails generated by WCMP. It only modifies the WooCommerce email templates.

2. I’m trying to do what I saw on the video but when I go to the order and click on Edit for the Order Status, nothing happens. It’s like the link is not working or broken. I would like to suggest to change the design of this link as a combo box where you click on it and then select the status that you want to assign to the order.

3. I fixed the error. Thank you for your suggestions.

PD: I tried different Vendor plugins before installing this one, and I like this one the most, that’s why I would like to keep it for our website.

• This reply was modified 5 years, 6 months ago by HDLF PRODUCTIONS.

Please check my screenshot for the third question:

https://allstarengraving.com/new/wp-content/uploads/image.jpg

Some questions:

1. Can we modify the emails that vendors receive after a new order?
2. I’m using the version that splits the order by vendor. How do I set the order status as COMPLETED through the vendor dashboard? It stays as PROCESSING after I set it as shipped.
3. I set the settings on WooCommerce that users CAN NOT register or create new accounts, they do it by emailing or calling us. But after I installed your plugin, this setting remains changing to ANYBODY CAN CREATE A NEW ACCOUNT so I have to jump to the sittings page and change it over and over again. Why is that and how can I fix it???

• This reply was modified 5 years, 6 months ago by HDLF PRODUCTIONS.
• This reply was modified 5 years, 6 months ago by HDLF PRODUCTIONS.