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H demoman2k10,

Would you please open and instance and give me the address of that page/site so that I see what is going on?

And one more question: Do you mean you have been running an older version of the plugin or another Tag Cloud plugin?

Meanwhile you may try to switch off all your plugins and start switching on them one by one to see if any plugin incompatibility.

One more thing: What version is your WP?

Hi Greg,

I agree that so many options confuse users. That’s why next version comes with preset values. So you do not have to type but select. It is with User Guide where the necessary for an average user options are highlighted and explained.

As to default values every new instance creates a cloud with default set. You can save an instance without changing anything – just open and save. If you get lost in settings simply delete that instance and add a new one.

Next few days I will release the new version. Actually there will be two plugin variations: improved present (single cloud) and entirely new multiple one: all types of content in one canvas, controlled from a static or dynamic menu.

Hi Ben,

This is to let you know that the reason for not working 3D WP Tag Cloud on some sites was due to conflict between jQuery and other js libraries. This problem already is resolved and you can switch to the new version (2.3).

Regards,

Peter

Dear qiaowen0,

Your problem is away. Actually it was caused by some conflict between jQuery and other js libraries available on the site. I released new version of the plugin 2.3, where that problem is resolved. I installed it on your site. You can check and enjoy.
Thank you for your patience, and for giving me access to your site. You can remove me now from admin list.

I mark this topic as resolved.

That is good idea. Send user name and password to my email: [email protected]
It could be some local settings but as you said the prototype works so… Kind of mystery.

Hi again,

Would you, please, test following three versions of the plugin:

Without Google Font Script;

Without Center Function;

and

Without both.

Do not forget to uninstall or deactivate current version.

Look forward to hearing from you.

Peter

That’s good news. I’ll go in details next days. For now use the old version.

So as I supposed Font Err has nothing to do.
How about TagCloud.2.0.prototype

If it works then the problem is in the JS side. If not it is in PHP one. Please check it.

By the way you can try v. 2.2 where font error issue is resolved. I’m qurious if this has changed the situation with your problem.

Hi,

You can download the prototype now. It works.

TagCloud.2.0.prototype
As to the font Arial error it is not exactly an error. It is kind of harmless message and does not cause any trouble. But I will remove the reason for it so that be sure it is not reason for your problem. I will do it later. By the way you can send me an email to [email protected] in order to continue investigation by emails instead of doing it here.

Regards

You have to deactivate or uninstall current version. Because both will fight. If you can’t please ask someone else to test it at same conditions like yours. I mean on Chinese site.

Hi qiaowen0,

If you don’t mind would you please test this simplified protoptype of version 2.0:

TagCloud.2.0.prototype

Thanks

qiaowen0,

When did you notice the problem? With v. 2.0 or with v. 2.1?

Hi,

No, WP 3.9.2 has nothing to do with this. Everything with values seems to be OK. I would suggest you to try one more thing: download the old version of plugin (1.1) from my site and install it. If it does not work again may be tagcanvas.js can’t create the cloud. It might be caused by some specific local reason like character encoding or similar. If it works I have to look into the differences between the two versions. Here is the link to my page. The link is at the bottom of the text.
https://peter.bg/archives/7373

Hi again,

I made some tests so I know that the reason is not in probable lack of links. To me the problem might be incompatibility between two plugins. Would you please check by switching off plugins one by one?

Peter