Hitendra Chopda

Hello Theblinkagency,

Thanks for reaching out to us.

Yes, you have an option to assign size charts by products using the tag feature.

To review the settings screenshot, click here.

Thank you,
Hitendra | Dotstore Team

Hello,

We haven’t heard back from you in a while, so I’m going to mark this as resolved.

If you have any further questions, you can start a new thread.

Best Regards,
Hitendra & Dotstore Team

Hello gnfb,

That may be the reason, but I’m not sure about that.

It would be good to connect with the team on a web support channel. Sharing access here in public chat is not a good idea.

Best Regards,
Hitendra | Dotstore Team

Hello @jamesbong861

We are grateful that you reached out to us and suggested the new features.

We have added your suggestion to the future roadmap feature list.

Thank you,

Hitendra | Dotstore Team

Hello Catsman,

We haven’t heard back from you in a while, so I’m going to mark this as resolved.

If you have any further questions, you can start a new thread.

Best Regards,
Hitendra & Dotstore Team

Hello @caohtm

I want to express my appreciation for your kind words. We are very thankful for it.

Thank you,

Hitendra | Dotstore Team

Hello @skunkworks,

Thank you for sharing your feedback and review.

We have tested our latest version 3.1.1 and were able to activate it.

Take a look at the screenshot below.

Screenshot: https://share.cleanshot.com/13tmKjYfYyvGcwJBCTzg

The issue might be related to your website specifically.

If you share the details about the error, it will help us fix the issue for you.

To share the details, follow the steps below.

?Please add the below code in the root file wp-config.php to enable the error log. ? ?

// Enable WP_DEBUG mode
define( ‘WP_DEBUG’, true );

// Enable Debug logging to the /wp-content/debug.log file
define( ‘WP_DEBUG_LOG’, true );

Kindly share the debug.log file with us.

Looking forward to your response.

Thank you,

Hitendra | Dotstore Team

Hello moraima4,

Thank you so much for sharing your kind words about our product and support.

We truly appreciate it.

?Best Regards,
?Hitendra | Dotstore Team

Hello mkerley12,

Thank you so much for sharing your kind words about our product and support.

We truly appreciate it.

?Best Regards,
?Hitendra | Dotstore Team

Hello Kris,

Thanks for reaching out to us and sharing your valuable feedback.

Our current plugin version 2.2.2 is not fully compatible with the ‘woocommerce-paypal-payments’ plugin.

We have added this plugin compatibility to our development roadmap and will release it with version 2.3.0 next month.

Please keep in touch for the next updates.

Thank you,

Dotstore Team

Hello @phoenixfurniturestudio,

I trust you have been occupied with your work and may have been unable to respond to our previous message.

After conducting a thorough review, we have identified the theme you are currently using as “Creator – Theme for Handmade Artisans.”

This theme is integrated with the “WPBakery Page Builder” and utilizes a custom template that does not support the default banner display.

Our plugin includes an advanced feature called “Set banner in top?” designed to facilitate the placement of banners at the top for custom templates. However, this feature isn’t available in the light version.

To view the feature settings screenshot, please click here.

Best Regards,
Hitendra & Dotstore Team

Hello Duy,

Thank you for reaching out.

We have developed our feature to include the option for free shipping based on the “Minimum Order Amount” which encompasses the subtotal plus tax amount.

Based on your specific requirements, we recognize the need to introduce a new option such as the “Minimum Subtotal Amount (excl. tax)” to better align with your business needs.

We value your input and requirements, and in our upcoming release roadmap, we plan to incorporate this feature.

In the meantime, you have the option to implement these changes for your site to meet your needs.

Please note that we have also responded to the support ticket created via our system.

Best Regards,
Hitendra & Dotstore Team

Hello Jenvape,

We have fixed your query and released version 4.1.1.

Kindly update the plugin and let us know how it functions.

Best Regards,
Hitendra & Dotstore Team

Hello Jenvape,

Thanks for creating support ticket here and via support ticket.

We are pleased to inform you that the issue has been resolved. We kindly request you to verify from your end.

It is important to note that the identified issue will be addressed in the upcoming release version.

The issue was attributed to a conflict with the “PDF Invoices & Packing Slips for WooCommerce” plugin.

??Best Regards,
Hitendra & Dotstore Team

Hello Spicebakez,

We haven’t heard back from you in a while, so I’m going to mark this as resolved.

If you have any further questions, you can start a new thread.

Best Regards,
Hitendra & Dotstore Team